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Click the Español link on any page to view the page in Spanish.
Please note: not all pages are available in Spanish at this time.- My Account
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let's talk.you’ve got options.
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Options to manage your bill
Whether you’re looking to save money, manage your bill or stay in the know with alerts, you have options.
- Rate Plans: find the plan that could save you the most
- Budget Billing: pay about the same amount every month
- AutoPay: know your bill is paid on time, every time
- Preferred Due Date: pick a bill due date that fits your schedule
- Paperless Billing: receive an email when your bill is ready to view
- Alerts: sign up for email or text alerts about your bill, payments and energy use
Help when you need it
If you need assistance paying your bill, you’re not alone and we’re here to help.
- Energy Support Program: see if you qualify for up to 25% or 60% off your bill every month
- Crisis Bill Assistance: you may qualify for up to $1,000 in bill assistance
- Payment Arrangements: request extra time to catch up on payments
- APS CARE: up to $500 in emergency bill assistance
- Safety Net: Choose a friend or relative to be your backup
See all your bill assistance options.
Safe, reliable energy you can count on
Arizona experiences extreme heat, snowstorms, wildfires and monsoons. No matter the weather, you can count on us to deliver energy that is among the most reliable in the country. If an outage does happen, stay safe and informed by visiting our online Outage Center and keep your contact information up to date to receive email and text outage alerts.
Do you have questions? Let’s talk answers.
Connect with us through Live Chat.
Customer Care advisors are ready to listen and help.