Safety Net

Your Safety Net partner is there for you.

When you’re out of town or you can’t view your energy bill in a timely manner, it’s nice to know someone you trust is there to help.

Designate a friend or relative as your Safety Net partner and they will receive a copy of your monthly energy bill so they can remind you when your payment is due and be notified if your account becomes past-due. They will not be financially responsible for paying your bill, they will just be there if you need a reminder.

Two women sitting together viewing a phone screen, one woman is elderly

Here’s how it works:


• You designate your Safety Net Partner
• Your partner will receive a copy of your monthly APS bill and is notified if your account becomes past-due
• If needed, your partner can remind you when your bill is due


How to apply:
Download the application, complete it and email it to us.

Other Ways to Apply:
  • Complete the application, print it and mail it to: APS PO Box 53933 Phoenix, AZ 85072-9207
  • Call us at 602-371-7171 (800-253-9405) to apply by phone
An elderly couple sitting together reviewing document and phone

Need help managing your account?

Safety Net is a great option for help in keeping you up to date on your energy bill with reminders. And if you need help managing your account, we have Guest Roles where you can give a friend or family member access your APS account.
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