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Alerts
aps
It’s easy to stay on top of things with alerts. Get alerts that track your energy usage and costs, remind you about your payment or let you know if there’s an outage in your area.
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Explore Alert Options
- Usage Threshold – Energy usage reaches an amount you set.
- On-Peak Threshold – On-peak usage reaches an amount you set.
- Demand Threshold – Demand usage reaches an amount you set.
- Bill Amount – Estimated bill charges reach an amount you set.
- Payment Reminder – Four days before due date if payment hasn’t been received.
- Payment Not Received – Payment has not been received by your due date.
- Outage Alerts – Estimated time of restoration, updates and when power is restored.
Keeping You Informed During an Outage
Customers with an active text-enabled mobile number or email are automatically enrolled to receive outage alerts via text or email. Sign in at aps.com to manage your outage alert preferences. If you do not have an online account, view “Managing APS Text Alerts” below.
Managing APS Text Alerts
You can easily stop or restart text messages and get help by texting one of the keywords to the APS number listed below:
To stop receiving alerts
text STOP to:
34291 For APS Outage Alerts
90879 for APS Billing Alerts
75954 for APS Payment Alerts
67933 for APS Usage Alerts
To get help with alerts
text HELP to:
34291 For APS Outage Alerts
90879 for APS Billing Alerts
75954 for APS Payment Alerts
67933 for APS Usage Alerts
To restart alerts
text RESTART to:
34291 For APS Outage Alerts
90879 for APS Billing Alerts
75954 for APS Payment Alerts
67933 for APS Usage Alerts
Terms and Conditions
Only US mobile numbers are eligible to receive APS text alerts.
Text message and data rates may apply.
Message frequency will vary by scenario.
Visit Privacy Policy & Terms of Use for more information.
