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Budget Billing
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Budget Billing helps you even out the seasonal highs and lows of your energy bills with more predictable monthly payments. We’ll take an average of your recent bills to create a set payment amount that’s about the same each month.
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How It Works
Budget Billing balances the highs and lows of your monthly bills throughout the year to create a predictable payment amount that’s about the same every month.
Your monthly Budget Billing payment will be an average of your recent energy bills. Payments may vary slightly to cover the cost of your actual usage, but this won’t occur more than once per quarter.
The settle-up balance, noted on your monthly bill, is the difference between your Budget Billing payment and your actual cost of usage over time. For example:
You would continue to pay your set Budget Billing amount of $100 each month. If your debit or credit becomes too large, we will adjust your Budget Billing payment.
If you unenroll in Budget Billing, your debit or credit balance will be added to your next bill, which will be adjusted to reflect this change.
Your monthly Budget Billing payment will be an average of your recent energy bills. Payments may vary slightly to cover the cost of your actual usage, but this won’t occur more than once per quarter.
The settle-up balance, noted on your monthly bill, is the difference between your Budget Billing payment and your actual cost of usage over time. For example:
- If your Budget Billing amount is $100, but your actual charges for the month are $75, you’d have a credit of $25.
- If your Budget Billing amount is $100, but your actual charges are $125, you’d have a debit of $25.
You would continue to pay your set Budget Billing amount of $100 each month. If your debit or credit becomes too large, we will adjust your Budget Billing payment.
If you unenroll in Budget Billing, your debit or credit balance will be added to your next bill, which will be adjusted to reflect this change.
Am I Eligible for Budget Billing?
To qualify for Budget Billing:
- Your account must be current without any past-due balances.
- Your account cannot be enrolled in a Payment Arrangement.
- Accounts with Green Choice, solar plans, landlord agreements or non-metered services are not eligible.
- There is no minimum billing history required for residential customers. However, the more history you have (up to 12 months), the more accurate your average monthly payment will be. Business customers must have at least three months of billing history to qualify.
How to Enroll
First, make sure you meet all eligibility requirements.
Then, sign into your APS account to enroll through the Budget Billing section.
Follow the on-screen prompts until you see the green confirmation bar at the top of your screen.
If you need further assistance, call us at (602) 371-3694 or (866) 993-1377. We’re here to help you 24 hours a day, 7 days a week.
Then, sign into your APS account to enroll through the Budget Billing section.
Follow the on-screen prompts until you see the green confirmation bar at the top of your screen.
If you need further assistance, call us at (602) 371-3694 or (866) 993-1377. We’re here to help you 24 hours a day, 7 days a week.
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Explore More Time-Saving Payment Programs
Set Your Preferred Due Date
We give you the flexibility to pay your energy bill whenever it's most convenient for you. With Preferred Due Date, simply tell us the due date that best aligns with your payment schedule.
Make Payments Even More Convenient with AutoPay and Budget Billing
When you enroll in both Budget Billing and AutoPay, we’ll automatically withdraw your predictable payments using the payment method you choose.
Enroll in Budget Billing
Gain year-round peace of mind knowing your bills will be about the same amount every month.
Frequently Asked Questions
Your monthly Budget Billing payment will be an average of your most recent energy bills. The longer your billing history (up to 12 months), the more accurate your average monthly payment will be. There is no minimum billing history requirement for residential customers, but business customers must have a minimum history of three months.
Your payment may vary slightly over time to cover the cost of your actual usage, but this won’t occur more than once per quarter. Weather, heating and cooling inconsistencies or major household changes, such as charging an EV or adding roommates, could affect your average usage.
Your settle-up balance is the difference between your Budget Billing payments and your actual cost of usage. For example, if your Budget Billing amount is $100, but your actual charges are $75, you’d have a credit of $25. If your Budget Billing amount is $100, but your actual charges are $125, you’d have a debit of $25.
You can find both your settle-up balance and actual cost of usage on your monthly bill, along with your Budget Billing payment amount.
If you decide to unenroll in Budget Billing, your debit or credit balance will be added to your next bill, which will be adjusted to reflect this change.
You can find both your settle-up balance and actual cost of usage on your monthly bill, along with your Budget Billing payment amount.
If you decide to unenroll in Budget Billing, your debit or credit balance will be added to your next bill, which will be adjusted to reflect this change.
Not necessarily. If your actual bills are higher than your Budget Billing payments, the difference will become your settle-up debit balance. If this debit balance gets too large, we will adjust your average monthly payment. This may occur once per quarter, if needed.
No, you may not skip payments even if your credit balance exceeds the amount due. The benefit of Budget Billing is to maintain even payments throughout the year, so we’ll use your existing credit to offset higher payments in the summer months.
As with other APS payments, you may be subject to a late fee. After three late payments in a 12-month period, you will be unenrolled in Budget Billing and your account will be settled up. Any leftover debit or credit balance will be added onto your next bill.
If you struggle with remembering to pay your bills on time, you can make them automatic with AutoPay.
If you struggle with remembering to pay your bills on time, you can make them automatic with AutoPay.
Budget Billing is not a rate plan — it’s a convenient billing program that averages your past energy bills to create a more predictable monthly payment. To keep your Budget Billing payment consistent, you can monitor your actual usage costs, noted on your monthly bills and in your account dashboard.
You can call us any time at (602) 371-7171 or (800) 253-9405 to unenroll in Budget Billing.
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