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Budget Billing
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Arizona summers are hot, particularly in the desert areas of our state. We know you depend on your AC to keep you comfortable, which can cause summer bills to be higher, and bills during other times of the year to be lower. Budget Billing lets you even out those highs and lows so your payment will be about the same each month, giving you peace of mind all year round. See what your monthly bill amount would be if you enrolled in Budget Billing today.
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How it works
Budget Billing is a convenient option that helps you predict your monthly energy bill. It will balance the highs and lows of your monthly bills, so you pay about the same amount each month.
We will look at your recent energy bills and average them to determine your monthly Budget Billing payment. Your payment can change slightly based on your average energy cost but not more than once a quarter.
The difference between your Budget Billing payment and the actual cost of your usage is called your settle-up balance. You can find your settle-up balance (debit or credit) on your monthly bill. If your average energy cost becomes higher than your Budget Billing payment, you build a debit. If the debit balance gets too large, your payment will increase to be closer to your average bill.
If you want to find out what your Budget Billing amount would be, you can log in to your account or call us at 602-371-3694 or (866-993-1377).
We will look at your recent energy bills and average them to determine your monthly Budget Billing payment. Your payment can change slightly based on your average energy cost but not more than once a quarter.
The difference between your Budget Billing payment and the actual cost of your usage is called your settle-up balance. You can find your settle-up balance (debit or credit) on your monthly bill. If your average energy cost becomes higher than your Budget Billing payment, you build a debit. If the debit balance gets too large, your payment will increase to be closer to your average bill.
If you want to find out what your Budget Billing amount would be, you can log in to your account or call us at 602-371-3694 or (866-993-1377).
Who is eligible
To qualify for Budget Billing:
- Your account must be current with no past due balance.
- The account cannot be on a payment arrangement.
- Your billing history helps us calculate a more accurate monthly payment. However, none is required for residential customers and a minimum of three months is required for business customers.
How to enroll
To enroll in Budget Billing, simply make sure you meet the eligibility requirements and then click the button below. You will need to log into your account or register. We will take it from there.
You can also give us a call at (602) 371-3694 or (866) 993-1377. We’re here for you 24 hours a day, 7 days a week.
You can also give us a call at (602) 371-3694 or (866) 993-1377. We’re here for you 24 hours a day, 7 days a week.
Better together
Enroll in both Budget Billing and AutoPay for easy bill management. You’ll be able to anticipate the amount of your automatic withdrawal and know your payment will always be on time.
Tell us what works best for you
Want to make your bill even more convenient? With Preferred Due Date, you tell us what date works best for your schedule.
Enroll in Budget Billing
Have peace of mind all year round, with payments that are about the same every month.
Frequently asked questions
After we look at your recent energy bills, we'll average them to determine your monthly Budget Billing payment. Having three months or more of billing history will help us calculate a more accurate monthly payment.
Your average usage may change over time, so your payment may need to be adjusted slightly. This will occur no more than quarterly.
The difference between your Budget Billing payment and the actual cost of your usage is called your settle-up balance. You can find your settle-up balance (debit or credit) on your monthly bill. To compare your actual energy cost to your Budget Billing payment look at “Your total charges for electricity services” usually located on page 3 of your bill.
Not necessarily. If your actual bill amount is higher than your Budget Billing payment, you build a settle-up debit. If the debit gets too large, then the payment will increase to be closer to your average bill.
No. The benefit of Budget Billing is even payments throughout the year. The credit you have now will be used to offset the typically higher amount you are billed in the summer months.
Your account will incur late fees just like it would if you weren’t signed up for Budget Billing. After three late payments in a 12-month period, you will be unenrolled from Budget Billing, and your account will need to be settled up.
Budget Billing is a payment program, not a service plan. Your energy use will continue to be metered and billed based on your service plan. You must continue to be conscious of your energy use during the peak hours of 3-8 p.m. (when energy is more expensive) if you are on a time-of-use or demand rate to keep your Budget Billing amount from increasing. Your plan is listed at the top of your bill. Examples are Lite Choice, Premier Choice, Saver Choice, Saver Choice Plus and Saver Choice Max.
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