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APS Energy Support Program

Up to 25% or 60% Discount on Energy Bills

If you need assistance paying your monthly energy bill, we can help. Based on your household income and family size, our Energy Support program gives qualified customers a 25% discount (up to $95 off per month) or a 60% discount (up to $165 off per month).


Please review the program income guidelines below to determine your eligibility. Then click on the button below to apply online and submit your application. If you are currently enrolled in the Energy Support program and you would like to apply for the new 60% discount, you must mail a new application to us. You can download the application here. If you have any questions, please call (844) 309-5655 to talk to a representative.


Apply online now


Prefer to apply by mail?

If you’d rather apply through the mail instead of online, download and print the application, then review the steps to apply.


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To qualify for this program, you will need to meet all program income guidelines and provide proof of income for all adults in your household. To stay enrolled, you will need to reapply every 24 months.


# of people in the home 25% Discount up to $95 off per month 60% Discount up to $165 off per month
1 $2,510 $954
2 $3,407 $1,294
3 $4,303 $1,635
4 $5,200 $1,976
5 $6,097 $2,316
6 $6,993 $2,657
7 $7,890 $2,998
8 $8,787 $3,338
9 $9,683 $3,679
10 $10,580 $4,020
11 $11,477 $4,361

Guidelines effective May 13, 2024. *Monthly gross household income is defined by the total household income, before taxes. This includes all money and non-cash benefits available for living expenses from all sources, both taxable and nontaxable, before deductions, including expenses, for all people who live in your home.

Proof of income guidelines

Below are examples of the accepted sources for income verification to enroll in our Energy Support program. 

Please provide copies of all sources of income for your household. Submit one of the following for the 60% or 25% discount.  

  • Last month’s pay stubs 
  • Last year’s W-2s  
  • Last year’s tax return (Federal Tax Form 1040, 1040A or 1040EZ) 
  • Social Security Disability Income 
  • Official child support or alimony award letters 
  • Veterans benefits 
  • Annuities 
  • Unemployment 

OR

Provide copies of one of your public assistance documents for the 25% discount.  

  • A copy of your EBT card 
  • A copy of your award letter from the Supplemental Nutritional Assistance Program (SNAP) 
  • A copy of your award letter from the Temporary Assistance for Needy Families program (TANF) 

Please only submit copies of your income documents as they will not be returned. All documents submitted are confidential and will be securely handled and destroyed after processing is complete. 

If you are applying online, you will want to take a photo of your documents and upload them during the application process.

Energy Support with Medical Program

Up to 35% or 60% Discount on Energy Bills

If you qualify for the Energy Support program, or you’re currently enrolled in the program, and you have critical medical equipment at home that requires electricity, you may qualify for the Energy Support with Medical program. This program gives qualified customers a 35% discount (up to $95 off per month) or a 60% discount (up to $165 off per month). Your household income and family size determines the discount level you receive. The program also provides planned outage notifications to you to give your household some extra time to plan.

Apply Now

Waived Payment Convenience Fees

Energy Support program customers, including those with AutoPay, will have the $2.65 convenience fee (per transaction) waived when making a payment with a debit/credit card using our Paymentus partner site. For those on AutoPay, the fee will be credited on the next bill under “Debit/Credit Card Fee Adjustment.”

Learn more about your payment options.

Program Details

Program(s) are funded by APS customers and approved by the Arizona Corporation Commission. Customers must have a gross monthly household income at or below 200% of the federal poverty guidelines to qualify for the Energy Support Program or Energy Support with Medical Program. The discount applies to a customer's cost for electricity only, and does not apply to the regulatory assessment, franchise fee, taxes or charges found in Service Schedule 1. Individual results may vary and are dependent on a number of factors including usage. Programs are subject to change. Other restrictions may apply. Funds for Utility Bill Assistance are subject to availability. Please apply as soon as possible if you think you may qualify.
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