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Additional Crisis Bill Assistance funding available
Even more eligible customers can get up to $800 a year to cover their APS bill.
Energy Support Program
If you need help paying your monthly energy bill, we can help. Our Energy Support program gives qualified limited-income customers a 25% discount on your APS bill each month.
Please click on the button below to apply online and submit your application.
Program income guidelines
To qualify for this program, you will need to meet the program income guidelines and provide proof of household income. Newly updated program guidelines allow more customers to be eligible for the program. To stay eligible, you will need to reapply for this program every 24 months. Check out the income guidelines below to find out if you qualify.
Proof of income documents
When applying to this program, you will need to provide proof of income for all adults in your household. See the list of acceptable sources.
How to apply
Watch this video for step by step instructions on how to apply for our Energy Support program.
Watch video
Want to apply via mail?
If you would rather mail in your application than apply online, please review our steps to apply and download the application.
Download application
Energy Support with Medical program
If you are eligible and/or have enrolled in our Energy Support program and you or someone in your home has a life-threatening illness or use essential life-sustaining medical equipment that has a critical need for electricity, you may apply to receive a 35% discount on your monthly energy bill with our medical program.
Waived Payment Convenience Fees
For customers enrolled in our Energy Support program, most payments made that include a convenience fee will have the fee waived. Payments made using a credit or debit card, convenience fees will be automatically waived at transaction. Payments made using credit or debit card through our AutoPay program, the convenience fee will be credited on your next bill under the line item “Debit/Credit Card Fee Adjustment.” Learn more about payment options at aps.com/waystopay.
Program(s) funded by APS customers and approved by the Arizona Corporation Commission. Customers must have a gross monthly household income at or below 200% of the federal poverty guidelines to qualify for the Energy Support program or Energy Support with Medical program. The discount applies to a customer's cost for electricity and does not apply to the regulatory assessment, franchise fee, taxes or charges found in Service Schedule 1 charges. Programs are subject to change. Other restrictions may apply. Funds for Utility Bill Assistance are subject to availability. Please apply or reach out as soon as possible if you think you may qualify.
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