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AutoPay
Put Your Monthly Payments on Cruise Control
AutoPay helps you save time and shorten your to-do list each month. We’ll automatically deduct the monthly amount due from the payment method of your choice — on time, every time. Signing up takes seconds.
AutoPay 101
How it Works
When you sign up for AutoPay, we’ll automatically withdraw the amount due each month from the payment method you choose:
- Checking or Savings Account: Deduct payments directly from your bank account. There is no fee for checking or savings payments.
- Card or Digital Payment Service: Connect your credit or debit card, or use a digital payment service like PayPal, Venmo, Apple Pay or Google Pay through our Paymentus partner site. APS does not receive a portion of this fee.
Once you’ve registered, here’s what to expect:
- AutoPay will start on your next billing cycle. You can find all current and previous bills on your My Account Dashboard.
- You’ll receive your bill in advance by email each month, so you can make payments, update your billing information or change your notification preferences in one place.
- If you want to stop your payment from being automatically deducted in any given month, you can pause AutoPay at least one business day before your payment due date to stop the withdrawal. You will still need to pay your bill on time using another method, and AutoPay will automatically resume on your next bill.
Am I eligible for AutoPay?
APS customers in good standing with their payments qualify for AutoPay. Your account is not eligible if:
- Your account has a cash-only agreement
Enrolling in AutoPay is simple.
- Sign in your APS account or register for account access.
- Click "Enroll Now" to enter and confirm your bank account, card or digital payment method information.
To enroll by mail, print and fill out this form and send it to APS, P.O. Box 37816, Boone, IA 50037-0816 with a voided check or a copy of documentation containing your bank routing number and account number for verification purposes. Please allow up to five days after receipt for us to enroll your account.
For further assistance, please review the AutoPay Terms & Conditions or call us at (602)-371-7171 or (800)-253-9405. We are here to help you 24 hours a day, 7 days a week.
Note: For debit or credit card and digital payment methods, a per transaction service fee from our third-party processing vendor will apply ($2.65 for residential accounts and 3% of the payment amount for commercial accounts). APS does not receive a portion of this fee. There is no fee for payments withdrawn from checking or savings accounts.
Set Your Preferred Due Date
Double Up with Budget Billing
Frequently Asked Questions
- Sign into My Account
- Click “Manage Billing & Payment Programs”
- Under the AutoPay section, click “Change Payment Method” or “Update Bank Information”
To make updates by mail, fill out this form and send it to PO Box 37812, Boone, IA 50037-0812. Make sure you include a voided check or your updated banking information. Please allow up to five days after receipt for us to update your account.
You can also call us at 602-371-7171 or 800-253-9405 any time for further assistance.
