Do you qualify for a payment arrangement?
In most cases customers will be eligible for a payment arrangement. But there may be some situations where it will not be possible, here are a few examples why:
- Your account is set up on Budget Billing.
- You have a past due amount that is less than $75.
If you have difficulty setting up a payment arrangement, please call us at 602-371-7607 (800-253-9409).
If you or someone you know is struggling to pay the energy bill, we’re here to help. We offer assistance programs and resources to reduce your monthly payment or pay down the bill. Short-term relief, like Crisis Bill Assistance, can help during a rough patch while our Energy Support program can reduce your bill every month. Help is available for short-term or long-term needs.