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Payment Arrangement

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You can arrange to push your past due amount to your future bill(s), giving you additional time to pay. If you need more time to pay and choose to set up a payment arrangement yourself by clicking “Apply now,” you will be put on a four-month arrangement. If you still need more time to pay, please call 602-371-7607 (800-253-9409).
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Do you qualify for a payment arrangement?

In most circumstances customers will be eligible for a payment arrangement. But there may be some situations where it will not be possible. If you have difficulty setting up a payment arrangement, please contact us at 602-371-7607 (800-253-9409).

Here are some things to know if you set up a payment arrangement:

  • You can pay your past due balance in full at any time to end your payment arrangement.
  • Each month you will need to pay your monthly payment arrangement plus any current charges
  • If you do not pay your payment arrangement and current charges, your account will be subject to shut off.
  • If your service is shut off, the total past due amount will become due in order to get your service turned back on.


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Assistance programs

A little help can make a big difference. If you or someone you know needs assistance with their bill, we are here to help with resources such as our Energy Support Program, crisis bill assistance and more.

Apply for Payment Arrangement
Apply now or call 602-371-3644 (800-857-9969) to see if your account qualifies.
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