We can be reached by email or by telephone at 602-371-7171 in the Phoenix area, or 800-253-9405. Business customers may call 602-371-6767 in the Phoenix area, or 800-253-9407.
Information We Collect About You
Information You Provide
We may collect information you volunteer, such as your name, mailing address, phone number, survey responses, site activations, and the email address of those who seek to communicate with us via email.
Information Automatically Collected
We automatically collect certain information about your visits to our sites, including your IP address, browser type, access times and the pages you request.
We may also collect technical data and related information obtained from your device, such as the type of device you use, your device’s unique Device ID, your mobile operating system, the type of mobile Internet browser you use, and information about the way you use our sites.
We may also collect information about your location and the location of your device. However, location functionality will not be activated unless you consent, via opt-in, to allow such functionality of the App to be used on your device.
We do not collect personally identifiable information (PII) about your online activities over time and across third party Web sites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites, and we do not alter any of our data collection and use practices upon receipt of such a signal.
How We Use The Information We Collect About You
APS may use the information we receive or collect to operate, maintain and improve the efficiency or effectiveness of the Sites or our products and services; to perform analytics and conduct customer research; to notify you about updates to our Sites; to contact you for informational or marketing purposes; and for other internal business purposes.
When We Share Your Information
We may hire other companies to perform certain business-related services on behalf of APS (“Vendors”) including, for example, communicating with you or payment collection. When Vendors work on our behalf, they are only provided with information reasonably necessary to perform their obligations to APS and are required to treat such information as confidential and only to use such information to fulfill their obligations to APS.
How We Protect Your Information
We strive to make the Sites secure by implementing an information security program that contains administrative, technical, and physical controls. We use industry-standard encryption technologies when electronically transferring and receiving information about you through the Sites. We have put in place measures in our physical facilities to protect against the loss, misuse or alteration of information collected at our Sites. But, information transmitted via the Internet and mobile platform channels is not always secure. Also, it may be possible for an unauthorized person to gain access to information about you notwithstanding our use of security measures. Therefore, please note that you enter information in the Sites at your own risk.
You can help protect yourself by being careful and responsible when you are online and by being aware that you are responsible for maintaining the secrecy of any passwords and account information you have regarding the Sites. We also advise that you use up-to-date virus scanning software on your computer to reduce the risk of encountering a virus through emails. APS accepts no responsibility or liability for any loss or damage arising from your transmissions of data, the use of email or their attachments, or for any viruses or errors or delays in the contents that result from such email and data transmissions.
If you do not want to receive email from us in the future, please let us know by emailing us at firstname.lastname@example.org. We will remove your name from our email list. APS reserves the right to contact you should it become necessary for administrative purposes.
Upon request, we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by calling us at the above telephone number or writing to us at the above address.
Protection of Children’s Privacy
Our Sites are general audience sites not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
Links to Third Party Sites
Third Party Advertisements
APS may periodically use third parties, including advertisers, to serve advertisements or provide services on the Sites. These third parties may collect information, potentially including personal information, about your activities over time and across different websites when you use our Sites. Those third parties may also provide APS with data collection, reporting, ad response measurement, analytical information, and assist with delivery of relevant marketing messages and advertisements.
APS does not control these third-party technologies and their use is governed by the privacy policies of those third parties. For more information about third-party advertising networks and similar entities that use these technologies, including information and resources to opt out of interest-based advertising see www.aboutads.info/consumers and www.networkadvertising.org/choices.
You may also opt out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices. Please note opting out through these mechanisms does not opt you out of being served advertising, you may continue to receive generic ads while visiting our Sites and elsewhere online.
Social Network Account Data
Our Sites may allow you to sign into and associate your social network accounts including, but not limited to, Twitter and Facebook with APS.
APS does not retain your username or password for social networking platforms for any longer than is necessary to complete an interaction. If you would like to disconnect a social media account from APS, refer to the settings of that social media account and its provider.
Business Transfers and Corporate Changes
We reserve the right to disclose and transfer all information related to the Sites, including personal information:
• to a subsequent owner, co-owner or operator of one or more of the Sites; or
• in connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our stock and/or assets, or other corporate change, including, without limitation, during the course of any due diligence process.