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Crisis Bill Assistance
Customers in a financial bind may qualify for up to $1,000 per year in bill payment assistance. It can be challenging to stay current with energy bills when the unexpected happens, so whether you have an unplanned major expense or sudden reduction in income, our crisis bill partners can help you make ends meet.
The Crisis Bill Assistance program provides temporary bill assistance to qualified customers who meet our program income eligibility requirements and have experienced at least one of the following:
- A loss or reduction of income
- An unexpected major expense that causes a lack of resources
- A medical condition that endangers health or safety
| # of people in the home | Max monthly gross household income* |
|---|---|
| 1 | $2,608 |
| 2 | $3,525 |
| 3 | $4,442 |
| 4 | $5,358 |
| 5 | $6,275 |
| 6 | $7,192 |
| 7 | $8,108 |
| 8 | $9,025 |
| 9 | $9,942 |
| 10 | $10,858 |
| 11 | $11,775 |
Guidelines effective July 1, 2025.
*Monthly gross household income is defined by the total household income, before taxes. This includes all money and non-cash benefits available for living expenses from all sources, both taxable and nontaxable, before deductions, including expenses, for all people who live in your home.
Find Solutions Through Local Support Agencies
Local community agencies provide our customers with emergency funds for a wide range of needs, from utility deposits to appliance repair costs. The links below will help you connect with the organization that meets your needs, check your eligibility and find out what documents you will need to provide to receive assistance.
Where to Apply
Wildfire
Maricopa County Human Services
Chicanos Por La Causa
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