Crisis Bill Assistance

When you need assistance, contact one of our crisis bill partners. Additional funding is available so even more eligible customers can get up to $800 a year to cover their APS bill.

An unplanned major expense or an unexpected reduction in income can put anybody in a temporary financial bind. Qualified customers can receive up to $800 a year to cover current or past-due APS bills through the Crisis Bill Assistance program in partnership with our local agency partners.

Contact a local agency for assistance

Crisis bill assistance funds are given out by local community agencies. Please click on one of the links below to find your local agency and to check with the agency to find out what documents you will need to provide.


Find a local office to apply for assistance

Phone: 602-604-0640

Find an agency arrow dropdown

Maricopa County Human Services

See if you qualify for assistance to pay your energy bill

Check today arrow dropdown

Chicanos Por La Causa

Receive help with your energy bill

Visit Chicanos Por La Causa arrow dropdown

Paperwork, a phone, and a remote spread out on a sunny desk.

Program guidelines

The program offers temporary bill assistance to qualified limited-income customers in a crisis situation who:

• Experience a loss or reduction of income which places them within the income eligibility range
• Have an unexpected or unplanned expense that causes a lack of resources
• Have a condition that endangers their health or safety
• Meet the program income guidelines


Copyright © 2022 APS.  All rights reserved.
Current server address is