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Please note: not all pages are available in Spanish at this time.-
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Start, stop, move service
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Mobile app
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Landlord Services
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Billing and payment
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Bill preferences
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Alerts
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About your bill
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Service plans
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Renewable options
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APS service
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Save money and energy
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Solution for business
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Outages
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Outage options
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Economic development
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Economic development
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COVID-19 resources
-
Residential customer resources
-
Business customer resources
-
-
Account
-
Registration
-
Start, stop, move service
-
Mobile app
-
Landlord Services
-
Meters
-
Assistance
-
-
Billing and payment
-
Bill preferences
-
Alerts
-
About your bill
-
Assistance
-
Service plans
-
Service plan options
-
Renewable options
-
APS service
-
-
Save money and energy
-
Energy saving tools
-
Outages
-
Outage options
-
-
Account
-
Registration
-
Start, stop, move service
-
Mobile app
-
Landlord Services
-
-
Billing and payment
-
Bill preferences
-
Alerts
-
About your bill
-
Service plans
-
Renewable options
-
APS service
-
Save money and energy
-
Solution for business
-
-
Outages
-
Outage options
-
-
Economic development
-
Economic development
-
Crisis Bill Assistance
When you need assistance, contact one of our local crisis bill partners.
An unplanned major expense or an unexpected reduction in income can put anybody in a temporary financial bind. Qualified customers can receive up to $800 a year to cover current or past-due APS bills through the Crisis Bill Assistance program in partnership with our local agency partners.
Contact a local agency for assistance
Crisis bill assistance funds are given out by local community agencies. Please click on one of the links below to find your local agency and to check with the agency to find out what documents you will need to provide.
Maricopa County Human Services
211 Arizona
Program guidelines
The program offers temporary bill assistance to qualified limited-income customers in a crisis situation who:
• Experience a loss or reduction of income which places them within the income eligibility range
• Have an unexpected or unplanned expense that causes a lack of resources
• Have a condition that endangers their health or safety
• Meet the program income guidelines
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