Crisis Bill Assistance

When you need assistance, we’re here to help.

An unplanned major expense or an unexpected reduction in income can put anybody in a temporary financial bind. Qualified customers can receive up to $800 a year to cover current or past-due APS bills through the Crisis Bill Assistance program.

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Program guidelines

The program offers temporary bill assistance to qualified limited-income customers in a crisis situation who:

• Experience a loss or reduction of income which places them within the income eligibility range
• Have an unexpected or unplanned expense that causes a lack of resources
• Have a condition that endangers their health or safety
• Meet the program income guidelines


Contact a local agency for assistance

Crisis bill assistance funds are given out by local community agencies. Be sure to check with the agency to find out what documents you will need to bring to your appointment.


Phone: 602-604-0640

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Chicanos Por La Causa

Phone: 602-618-1974

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211 Arizona

Find a list of community resources and agencies that provide assistance paying your energy bill

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