New Guidelines – More Customers Can Qualify
New, higher income guidelines could make it easier to qualify for the Energy Support program.
Eligible customers can receive 25% off their energy bill with the Energy Support program and if you or someone in your home has a life-threatening illness or use essential life-sustaining medical equipment that has a critical need for electricity, you may apply to receive a 35% discount with our Energy Support with Medical program.
Temporary bill assistance, for qualified customers of up to $300 through The Salvation Army.
Find community resources and agencies that can provide assistance in paying your energy bill. 211 is the main source for health and human service information and referrals in the State of Arizona.
Sometimes you need a little more time to pay your bill. With flexible payment arrangements that range from one to 12 months, you can spread out your past due amount to your future bill(s) giving you more time to pay.
Look out for friends, neighbors and relatives
If you know someone who lives alone or relies on a support network, help them sign up for Safety Net. They can select a relative, friend or community agency to also receive their APS bill so they can remind them when payment is due.
Medical Care program
Outage notifications for qualified customers who have a life-threating illness or use essential life-sustaining medical equipment that has a critical need for electricity.
Heat related resources for summer
Many community agencies provide information on staying safe during high heat, including the Red Cross, Maricopa County Heat Relief Network and United Way of Pinal County Heat Relief Network. If you’d like to help those struggling with their energy bills, consider Project SHARE, which is administered by The Salvation Army.
Don’t forget to check on your neighbors, friends and loved ones who live alone, especially when temperatures are particularly high or low.
This program provides qualified limited-income customers with energy-efficient home improvements, to help save money on their electric bills. Contact your local Community Action Agency (CAP Office) for additional information and assistance.
Helping your neighbors
Help your neighbors pay their energy bill by donating to Project SHARE or by giving with Power of Giving.