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Arizonans are facing tough new challenges during the COVID-19 pandemic, from lost income to school and daycare concerns. To do our part as a local Arizona company, we’re offering customers more help with their bills.

If you or someone you know needs assistance with energy bills, we are here to help. We have programs that provide discounts to qualified limited-income customers, as well as programs to help customers to stay on top of their bills. A little help can make a big difference.

Crisis Bill Assistance


 
Payment assistance of up to $800 a year to cover your APS bill, for qualified customers who are experiencing a temporary financial bind.

Income eligibility requirements

Energy Support program


 
25% discount on your APS bill each month for qualified limited-income customers.

Income eligibility requirements

Energy Support with Medical program


 
35% discount each month for qualified customers who have a life-threatening illness or use essential life-sustaining medical equipment.

Project SHARE


 
Temporary bill assistance, for qualified customers of up to $300 through The Salvation Army.

2-1-1 Arizona


Find a list of community resources and agencies that provide assistance paying your energy bill.
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Weatherization

This program provides qualified limited-income customers with energy-efficient home improvements, to help save money on their electric bills. Contact your local Community Action Agency (CAP Office) for additional information and assistance.

LIHEAP

If you can't afford to pay your home heating or cooling bill, you may be able to get help from the government through the Low Income Home Energy Assistance Program (LIHEAP). Visit their website or watch an overview.
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Medical Care program

Outage notifications for qualified customers who have a life-threating illness or use essential life-sustaining medical equipment that has a critical need for electricity.

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Payment arrangements

Sometimes you need a little more time to pay your bill. You can arrange to push your past due amount to your next bill, giving you additional time to pay.
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Look out for friends, neighbors and relatives

Safety Net

If you know someone who lives alone or relies on a support network, help them sign up for Safety Net. They can select a relative, friend or community agency to also receive their APS bill so they can remind them when payment is due.
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Project SHARE

If you’d like to help those struggling with their energy bills, consider Project SHARE, which is administered by The Salvation Army.
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Heat related resources

Many community agencies provide information on staying safe during high heat, including the Red CrossMaricopa County Heat Relief Network and United Way of Pinal County Heat Relief Network. If you’d like to help those struggling with their energy bills, consider Project SHARE, which is administered by The Salvation Army.

Wellness visits

Don’t forget to check on your neighbors, friends and loved ones who live alone, especially when temperatures are particularly high or low.
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