We’re here to help
In the midst of a pandemic and a summer with record-breaking heat, we understand some customers are experiencing financial difficulties. We want to provide some relief. We have pledged $6.8 million in assistance for customers struggling due to COVID-19. We also stopped disconnections for non-payment, as well as late fees, in mid-March. We continued this through the summer months, and we just announced we are extending it until the end of 2020.
We understand how important it is to help our customers get back on their feet during this difficult time. We hope this gives customers who are struggling to pay their bills additional time to seek available customer assistance, make partial payments and set up payment arrangements. We are here to partner with and help our customers.
Customer Support Fund
COVID-19 has hit businesses especially hard. Find out if your small business is eligible for a $1,000 bill credit. Call our advisors at 602-371-6767 (800-253-9407), to learn more.