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This covers the cost of programs approved by the ACC, including renewable energy and energy efficiency programs. The surcharge is comprised of two adjustments:
- The Renewable Energy Adjustment Charge (REAC) pays for portions of solar and wind generation projects, Coal Community Transition funds funds, and the Solar Communities program program.
- The Demand Side Management Adjustment Charge (DSMAC) funds energy efficiency projects and programs, such as Limited Income Weatherization, and smart thermostat programs (such as Cool Rewards).
Frequently Asked Questions
What programs/services does this pay for, and why am I paying for them?
The Demand Side Management Adjustment Charge pays for important energy saving programs, such as Limited Income Weatherization and Cool Rewards -- which compensates customers who have enrolled in the program for allowing their smart thermostats to be adjusted when demand for energy is high. During these times of high demand, we’re able to save energy, equivalent to a small power plant that can power thousands of homes.
The Renewable Energy Adjustment Charge pays for a portion of renewable generation such as wind and solar, customer programs such as Solar Communities, and support for customers who wish to add solar and batteries to their homes.
Can any customer participate in these programs?
Yes, any customer who meets the eligibility requirements can participate upon application and acceptance.
How many homes can be powered by one megawatt (MW) of electricity?
Size and climate play a large factor in how much energy one home consumes, but at APS, we calculate 1 MW of electricity to power 160 Arizona homes.
How can customers manage their monthly bill?
APS customers can choose from various rate plans to align with their budgets and energy needs.
- Most APS customers can find out which plan would have saved them the most money by looking at the Monthly Plan Comparison on their bill, logging in to their online account or going directly to aps.com/compare.
- Customers can set up flexible, interest-free, payment arrangements if they need more time to pay their balance. Customers can also select their preferred bill due date to align with their schedules and enroll in alerts to manage their bill and energy usage throughout the month.
- Budget Billing: This program averages energy costs over the year to provide more predictable monthly bills. Customers can enroll online at aps.com or by calling our customer care center.
- APS Energy Support: Income-eligible customers can apply for monthly discounts of 25% or 60% on their energy bills. Applications can be submitted online, through community partners who help verify eligibility or mailed in.
- Crisis Bill Assistance: Customers facing temporary financial hardships, like a sudden reduction in income or unplanned major expense, may qualify for up to $1,000 per year in bill assistance. This support is available through APS and our nonprofit partners. Customers can start the process by visiting aps.com/assistance or calling APS.
- Conserving energy can save customers money. Learn more at aps.com/tips.
