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August 2025
Here to help
We know it can be difficult to manage your account during the hot summer months. Please know we will not disconnect service and are waiving late fees on past-due bills through October 15. However, you are still responsible for paying your bill. To prevent an overwhelming past-due balance, it is important you continue making payments. Even paying a portion of what you currently owe will mean smaller, more manageable payments after October 15.
Assistance programs are available
If you’re struggling to pay your energy bill, there are a variety of assistance programs that can help. You can see if you qualify for any of the following: up to $1,000 in Crisis Bill Assistance, for an Energy Support monthly discount of up to 25% or 60%, or for up to $500 through Project SHARE. Visit aps.com/assistance.
In this issue:
Save on Labor Day
You’ll save with off-peak rates all day on Labor Day, Monday, Sept. 1, if you’re on one of these plans:
- Time-of-Use 4pm–7pm Weekdays
- Time-of-Use 4pm–7pm Weekdays with Demand Charge
- EV Overnight Charging 11pm–5am Weekdays
- Saver Choice Plus
For a full list of off-peak holidays, visit aps.com/plans.
Review your options for summer savings
A lower energy bill starts with the right rate plan. Just look for the Monthly Plan Comparison on your bill. To switch plans, call us at (800) 253-9405 or visit aps.com/compareplans.
Career and Technical Education Scholarship
The APS Career and Technical Education (CTE) Scholarship is designed to support students pursuing careers through an eligible certificate, including many careers in the electrical field, at participating colleges. In partnership with Earn to Learn, this program helps remove financial barriers, empowering them to complete industry-recognized training and connect to potential careers with companies like APS. The APS CTE scholarship is now available for qualifying students at Central Arizona College, Yavapai College and Arizona Western College. Learn more at earntolearn.org/aps.*
The info you need when you need it
We care about your safety and want to be able to contact you in case there is an emergency or we have an important update about your APS account. Please sign in to your aps.com account to be sure your information is up to date with your current email address and cellphone number.
Don’t have an account? Register today.
Bundle free programs
While you’re logged in to your account, save time by bundling these free programs. Combine all three options for a more predictable bill that’s automatically paid on a date you choose.
Budget Billing: Even out the seasonal highs and lows of your energy bills with more predictable monthly payments, even during the summer. We’ll take an average of your recent bills to create a set payment amount that’s about the same each month. Sign up at aps.com/budgetbilling.
AutoPay: We will automatically withdraw the amount due using your payment method of choice. Enroll today at aps.com/autopay.
Preferred Due Date: Choose the bill due date that works best for your schedule. Pick the day you want to pay at aps.com/duedate.
Light Up Navajo
Each year, Light Up Navajo brings electric service to nearly 500 homes that have never had electricity with the help of dedicated workers. Recently, an APS team of six spent a week near Leupp in April and another week in the Fort Defiance/Crystal area extending power lines. In all, the APS crew installed 60,275 feet of electrical wire, dug 87 holes, set 59 power poles and delivered electricity to 17 families. Since 2019, APS has worked with the Navajo Tribal Utility Authority (NTUA) to support those living on the Navajo Nation with reliable electricity. Read more.
*This program is funded by shareholders and does not impact customer rates.
