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OCTOBER 2026
Let’s talk about your bill assistance options
If you need assistance paying your bill, we can help. Qualifying customers can get a monthly bill discount of up to 25% or 60% based on your household income with our Energy Support program. Temporary help is available with programs like Crisis Bill Assistance which can provide up to $1,000 a year to cover APS bills. And up to $500 is available through APS CARE. With so many bill assistance options, you can find what works for you at aps.com/assistance or call us at 602-371-7171 or 800-253-9405.
Inside this issue:
Let's keep in touch
It's National Energy Awareness Month, so now is a great time to review your alert preferences. When you have a current cell phone number and email address on file, you'll automatically receive outage alerts. Previously opted out? You can sign up again anytime to receive outage notifications for your area. You can also:
- Receive an alert when your estimated bill reaches an amount you choose.
- Get notified as your energy usage, demand or on-peak use approaches a level you set. Sign up for payment reminders.
Learn more and enroll at aps.com/alerts.
Save all day
You'll save with off-peak rates all day on Wednesday, Nov. 11 in observance of Veteran's Day and again on Thanksgiving, Thursday, Nov. 26 if you're on one of these plans:
- Time-of-Use 4pm–7pm Weekdays
- Time-of-Use 4pm–7pm Weekdays with Demand Charge
- EV Overnight Charging 11pm–5am Weekdays
- Saver Choice Plus
For a full list of off-peak holidays, visit aps.com/plans.
The right plan
Customers on eligible plans can easily find out which plan would have saved them the most money by looking at the Monthly Plan Comparison on their bill or by logging in at aps.com/compare.
Indigenous Leadership Academy at ASU
Great leaders often come from strong communities. Through the Indigenous Leadership Academy (ILA), ASU, local community leaders and APS are teaming to create the next generation of emerging Indigenous leaders by using a curriculum that builds the skills, confidence and connections they need to make an impact in their communities for years to come.
Bundle up for fall
Get set for the season with simple tools that help you stay on top of your bill. Choose a due date that fits your schedule with Preferred Due Date, enroll in AutoPay for automatic payments, and go Paperless to reduce paper and conveniently access your bill online. You'll receive an email when your bill is ready, and you can compare past bills and monitor your energy usage anytime through your online account. See all your billing and payment options at aps.com/billingoptions.
Have a home battery?
Your home battery can do more than provide backup—it can still earn you bill credits with the Storage Rewards pilot program. Receive $110 for each average kilowatt your battery sends back to the grid when the need for energy is high. The more you contribute, the more you're rewarded at aps.com/storagerewards.
Super savvy savers
For the bright learners in your life, free STEM resources are available online. You can print these on scrap paper or double-sided to be extra eco-savvy. Visit aps.com/education to download and find more information about our community initiatives.
