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December 2025
Helping for the holidays
We wish you a safe and happy holiday season. We are honored to serve you and are committed to providing reliable energy. To help ease the financial burden for those in need during the holidays, we are stepping up with increased assistance for our neighbors.
There are assistance options tailored to your needs including flexible payment arrangements to give you extra time to pay down your balance, the Energy Support program that provides discounts of 25% up to 60% for eligible customers and support from nonprofit agencies providing critical resources like utility bill assistance (through APS CARE and Crisis Bill Assistance).
Visit aps.com/assistance anytime to learn more.
Winter Savings
You’ll save with off-peak rates all day on Martin Luther King Jr. Day, Monday, Jan. 19, 2026, if you’re on one of these plans:
- Time-of-Use 4pm–7pm, Weekdays
- Time-of-Use 4pm–7pm Weekdays with Demand Charge
- EV Overnight Charging 11pm–5am Weekdays
- Saver Choice Plus
For a full list of off-peak holidays, visit aps.com/plans.
Now through April bills, many customers can save with super off-peak hours. If you’re on the Time-of-Use 4pm–7pm Weekdays, Time-of-Use 4pm-7pm Weekdays with Demand Charge or EV Overnight Charging 11pm-5am Weekdays plan, take advantage during super off-peak hours, from 10am–3pm on weekdays (excluding off-peak holidays).
Kindness has a new name
Project SHARE is now the APS CARE (Crisis Assistance Relief Effort) program. While the name may be new, our Salvation Army partnership and simple way to donate remain the same. To help APS families in need, choose the amount you’d like to contribute and have it added to your monthly bill. And we’ll join in the giving by matching the total of all donations made from November 1 through December 31, 2025 (up to $80,000).
To learn more or to donate, visit aps.com/care.*
Spotlight: Wildlife Conservation Month
Safety and reliability are top priorities at APS. As Arizona stewards, protecting the state’s unique wildlife is a big part of that effort.
The Avian & Wildlife Protection program helps ensure the safety of animals that interact with equipment, especially raptors due to their larger wingspans. We rely on a variety of protective devices such as insulating covers, nesting platforms, perches and line markers on our electrical systems to protect these birds, but this is just the first step we take in ensuring their safety. We also work with local rehabilitation centers to make sure any injured birds are properly cared for and in a safe environment. We build and maintain relationships with various wildlife conservation organizations to strengthen the program. This includes working closely with U.S. Fish and Wildlife Service, the Arizona Game and Fish Department, and Liberty Wildlife and other utilities to ensure the safety and well-being of wildlife across Arizona.
Visit aps.com/wildlife to watch a video to learn more.
Bundle and save
You have options to manage your monthly bill. Combine all three billing and payment options below for a more predictable bill that’s automatically paid on a date you choose.
Budget Billing: Even out the seasonal highs and lows of your energy bills, so you pay about the same each month. Sign up at aps.com/budgetbilling.
AutoPay: Choose to have the amount due automatically withdrawn from your account using your payment method of choice. Enroll today at aps.com/autopay.
Preferred Due Date: Choose the bill due date that works best for your schedule. Pick the day you want to pay at aps.com/duedate.
Build your Safety Net
The Safety Net program allows you to designate a relative or friend to receive a copy of your monthly energy bill. Safety Net partners aren’t financially responsible for the account. They’re just a “safety net” — there to support you and help prevent a disruption in service from past-due payments. Take an extra security step and designate your Safety Net partner at aps.com/safetynet.
A lower energy bill
You don’t have to guess which rate plan would have saved you the most money, just look for the Monthly Plan Comparison on your bill. To learn more about your lowest-cost plan, sign in at aps.com/compare or call us at (800) 253-9405 for help.
*This program is funded by shareholders and does not impact customer rates.
