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July 2025
Up to 60% off monthly energy bills
The Energy Support program offers a monthly discount of up to 25% or 60% for qualifying customers. Do you know a senior citizen on a fixed income? Do you know a student juggling expenses? Or a family that could use some assistance? If so, help spread the word about the Energy Support program. Eligible customers can save 25% (up to $95) or 60% (up to $165) every month depending on household income.
If you or someone you know needs bill assistance, visit aps.com/assist for eligibility requirements and information on how to apply.
Bill reductions
Bills for most customers will be reduced this July and August thanks to a credit approved by the Arizona Corporation Commission. The reduction — about $10 both months for the typical residential customer using 1,050 kWh — will be applied to the Environmental Benefits Surcharge (EBS) on your bill. The amount is based on how much energy you use. The EBS funds clean energy projects and energy efficiency programs. Higher funds were collected due to increased usage related to hotter weather and new customers coming online.
We’re happy to be able to return these savings to you and appreciate your continued trust in APS. Learn more at aps.com/adjustors.
Stay cool, stay safe
We’re here to help with heat relief during Arizona’s hot summers. To support those in need, APS partners with local organizations like The Salvation Army and others to provide hydration stations, transportation assistance and other resources through the end of summer.*
Explore available resources at aps.com/assistance.
Outages: Keeping you updated
We care about your safety and would like to send you an email or text message if there is an outage or emergency in your area.
To be sure we can reach you and keep you informed about outages and other important updates related to your account:
- Please create an account online by visiting aps.com/login and provide a current email address and cellphone number. Text and email alerts are the fastest ways for us to reach you.
- If you don’t want to create an account, you can also update your contact information by calling us at (602) 371-7171 (metro Phoenix) or (800) 253-9405 (other areas) so we can notify you in case of an emergency.
- If you already have an account, please sign in and be sure your email address and cellphone number is up to date.
Be informed
When you provide a current cell phone number and email address on your aps.com account, you’ll automatically receive alerts if there is an outage in your area. You can also sign up for alerts that help you stay in-the-know about your energy usage, bill amounts and payment due dates.
Get details at aps.com/alerts.
Pre-cooling for summer savings
If you’re on a time-of-use plan, one of the best ways to save on summer energy bills is to limit your air conditioner use during on-peak hours, when energy costs more. With pre-cooling, you can do just that.
Visit aps.com/precooling to learn how to get started.
Request to update rates
We’ve filed a request with the Arizona Corporation Commission for new rates to take effect in the second half of 2026. We’ll keep you updated throughout the process, but you can always find the latest at aps.com/ratecase.
*This program is funded by shareholders and does not impact customer rates.
