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AUGUST 2026
Summer Support
To help our customers during the summer, residential service will not be shut off due to non-payment from June 1–Oct. 15, 2026. Plus, no late fees will be applied during this time. We understand that many customers are juggling a lot right now, and while your service will remain connected during the summer, it’s important to keep making timely payments, even partial payments, to prevent building a past-due balance. That will help keep your past-due balance more manageable when disconnections for non-payment resume after Oct. 15. If you need help, there are programs and resources that can reduce your monthly payment or help you pay down your bill. Visit aps.com/assistance.
Crisis Bill Assistance
If the unexpected happens, whether you have an unplanned major expense or sudden reduction in income, the Crisis Bill Assistance program can help you make ends meet with up to $1,000 a year in bill payment assistance. Visit aps.com/billassistance to learn more.
In this issue:
Pre-cooling for summer savings
If you’re on a time-of-use plan, one of the best ways to save on summer energy bills is to limit your air conditioner use during on-peak hours, when energy costs more. With pre-cooling, you can do just that. Visit aps.com/precooling to learn how to get started.
Save on Labor Day
Save on Labor Day You’ll save with off-peak rates all day on Labor Day, Monday, September 7, if you’re on one of these plans:
- Time-of-Use 4pm–7pm, Weekdays
- Time-of-Use 4pm–7pm Weekdays with Demand Charge
- EV Overnight Charging 11pm–5am Weekdays
- Saver Choice Plus
For a full list of off-peak holidays, visit aps.com/plans.
Growing shade and stronger communities across Arizona
Trees do more than provide shade in neighborhoods across Arizona; they create cooler, healthier, more welcoming places to live. Through the APS Community Tree program*, grant funding is available to support local treeplanting projects in areas that need it most. Nonprofits, cities, towns and school districts within the APS service territory can apply to bring more trees, and the benefits they provide, to their communities. Each project is supported by APS employees and community volunteers who care deeply about where we all live, work and play.
Learn more and apply for funding at aps.com/communitytree.
Comfort & Savings
Keeping your home comfortable while managing your energy use to save money isn’t always simple. With APS Marketplace, you can shop for smart thermostats and more. For a limited time, get free in-home installation (a $150 value) on a qualifying smart thermostat when you enroll in Cool Rewards at checkout, making it even easier to save energy and money. Visit marketplace.aps.com.
Stay Connected
Life gets busy — and it’s easy to forget to update the little things. Keeping contact information current helps ensure important updates about an APS account — or notifications during an emergency — are received right away, when they matter most. Take a moment to sign in at aps.com and confirm your email address and mobile number are up to date. Don’t have an online account yet? Getting started is simple — register today at aps.com/login.
More Control Over Your Bill
Busy schedules can make it tough to stay on top of monthly bills — especially during National Back to School Month. Having flexible options can make things a little easier. With Preferred Due Date, your bill can be scheduled for a time that fits your pay schedule. Combine it with AutoPay to have payments processed automatically using your preferred method. Looking to cut down on paper? Paperless billing offers a simple way to go digital while doing something good for the environment. An email notification is sent when your bill is ready to view online, making it easy to compare past bills and keep track of energy usage. Explore all billing and payment options at aps.com/billingoptions.
