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October 2025
Assistance Programs and Resources
If you need assistance paying your bill, there are programs and resources, such as the Energy Support program, which offers a monthly discount up to 25% or 60% based on your household income level. Also, Crisis Bill Assistance can provide up to $1,000 a year to cover APS bills. Learn more at aps.com/assistance or call us at (602) 371-7171 or (800) 253-9405.
In this issue:
Save in November
Save with off-peak rates all day on Veteran’s Day, Tuesday, Nov. 11, and again on Thanksgiving Day, Thursday, Nov. 27, if you’re on one of these plans:
- Time-of-Use 4pm–7pm Weekdays
- Time-of-Use 4pm–7pm Weekdays with Demand Charge
- EV Overnight Charging 11pm–5am Weekdays
- Saver Choice Plus
For a full list of off-peak holidays, visit aps.com/plans.
Review your rate plan
One of the easiest ways to lower your energy bill is to make sure you’re on the right rate plan. To see your plan options, look for the Monthly Plan Comparison on your bill. Call us at (800) 253-9405 to switch plans or visit aps.com/compareplans.
Amazing Arizonans Podcast
Listen in as APS CEO Ted Geisler shares his story, his role serving customers and the outlook for Arizona's energy future on the Amazing Arizonans podcast with KTAR News 92.3 The Mike Broomhead Show.
Seasonal savings
October is Energy Awareness Month. Here are savings tips for every part of your home. Find more ways to save at aps.com/tips.
Indoor
Now that the hot weather is almost over, it’s a good time to have your air conditioner serviced. You can also make your home more energy efficient by caulking around doors, windows and sill plates — anywhere outside air might enter your home.
Outdoor
Save energy and money this holiday season by decorating with LED lights and putting them on a timer. For your safety, check light strands and extension cords for fraying and broken plugs — and don’t overload outlets.
Community Corner: Hopi court dedication
This past summer, the Phoenix Suns and APS traveled to the Hopi Reservation to celebrate a recently renovated basketball court at the Hopi Veterans Memorial Center in Kykotsmovi, Arizona. The renovation is part of The Rebound Project, a joint program between the Phoenix Suns and APS. Since the program launched in 2006, 17 basketball courts have been renovated across the Grand Canyon State. The Suns also hosted a youth basketball clinic for more than 50 children from the Hopi Reservation on the new court. The NBA’s favorite mascot, the Suns Gorilla, even made an appearance to give out basketballs and other prizes.*
Photo Credit: Barry Gossage (NBA Photographer)
Outage prep
To help keep communities safe, we prepare year-round for winter storm season, investing in infrastructure upgrades across Arizona to deliver reliable power, but outages can still happen.
To receive outage alerts, create an account at aps.com/login or sign in to your online account and make sure your contact information is current. See the interactive outage map and find safety tips at aps.com/outagecenter.
Stay in the know
You have easy options when it comes to managing your energy bill. Signing up for billing and payment alerts is a quick and simple way to get the information you need when you need it. You can receive alerts that help you stay in the know about your energy usage, bill amounts and payment due dates. Get all the details at aps.com/alerts.
Build your Safety Net
The Safety Net program allows you to designate a relative or friend to receive a copy of your monthly energy bill. Safety Net partners aren’t financially responsible for the account. They’re just a “safety net” — there to support you and help prevent a disruption in service from past-due payments. Take an extra security step and designate your Safety Net partner at aps.com/safetynet.
Find balance with Budget Billing
Budget Billing helps you even out the seasonal highs and lows of your energy bills with more predictable monthly payments, no matter the time of year. We’ll take an average of your recent bills to create a set payment amount that’s about the same each month. See your Budget Billing amount at aps.com/budgetbilling.
Pumpkin seed granola bars
Save money and gain energy with this no-cook autumn recipe:
- Stir 2 cups of oats, a tablespoon each of peanut butter, pumpkin seeds, honey, cranberries and chocolate chips together in a bowl; press into a 9x11-inch baking dish, using the back of a spatula to press into a flat layer.
- Refrigerate for at least one hour.
- Cut into 12 bars and wrap each individually in plastic wrap for storage. Enjoy them as a snack at home or pack them for a hike.
*This program is funded by shareholders and does not impact customer rates.
