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Please note: not all pages are available in Spanish at this time.-
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COVID-19 resources
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Residential customer resources
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Business customer resources
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Account
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Registration
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Start, stop, move service
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Mobile app
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Landlord Services
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Meters
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Assistance
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Billing and payment
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Bill preferences
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Alerts
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About your bill
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Assistance
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Service plans
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Service plan options
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Renewable options
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APS service
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Save money and energy
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Energy saving tools
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Outages
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Outage options
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Account
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Registration
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Start, stop, move service
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Mobile app
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Landlord Services
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-
Billing and payment
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Bill preferences
-
Alerts
-
About your bill
-
Service plans
-
Renewable options
-
APS service
-
Save money and energy
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Solution for business
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-
Outages
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Outage options
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Economic development
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Economic development
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Rate case 2019: serving customers with clean, reliable and affordable energy
Most companies set their own prices for products. Regulated utilities like APS are different. To adjust our prices, we file a request with the Arizona Corporation Commission (ACC), which opens a public process called a rate case to examine the filing. Our 2019 request, submitted at the direction of the ACC, is designed to recover investments made to make the system cleaner and better able to integrate renewables, and to build out the system to continue to reliably serve the needs of a growing Arizona.
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A rate case seeks to balance the needs of customers and the utility. It determines the price customers pay for safe, reliable electricity. It also authorizes a profit target (but not a guarantee) to support a financially sound utility, which in turn helps attract more affordable investment in the energy system. A utility’s request to set new rates undergoes an extensive examination over a period of many months. It typically takes 12-18 months before new rates go into effect.
October 2019
APS filed rate case request at the direction of the ACC
July 2020 - January 2021
Public comment meetings; see upcoming sessions
January 2021 - March 2021
Rate case hearing; customer advocates and others participate
Mid-2021
Likely timeframe for ACC to approve new rates to take effect
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Infrastructure upgrades
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Supporting renewables
Cleaner air
Cost management
Fewer fees, simpler bills
Limited-income support
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For residential customers
For business customers
Rate case explained
Different plans, different ways to save
Arizona Corporation Commission
