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Click the Español link on any page to view the page in Spanish.
Please note: not all pages are available in Spanish at this time.- Account
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aps
Stop your residential service
If you need to stop your service, consider it done. Just click continue below and we'll get everything changed so you can get on to what's next.
Stop service at your residential address
A few things to remember:
- Account holder - Only the person(s) on the account or someone who has been appointed to act on your behalf may make changes to your service.
- Three business days – Please schedule service to stop three business days in advance.
- You will need your account number to stop service, found on top of your bill, unless you are registered on aps.com. If you are registered, you can login on the next page.
- No fees – There is no fee for stopping service.
- If you are starting service with a different electric company, they may ask for a Letter of Credit. You can view and print one online.
- Stop service for business - Use the Stop service for business form to stop your business service.
Your advantages of starting service with us
Select a preferred due date to have more control when your monthly payment is due.
Register online to have access to all kinds of free and useful tools.
AutoPay and Budget Billing can help you manage your monthly payments.