APS serves approximately 1.4 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering reliable, affordable, and clean energy in the Southwest. The company is committed to serving customers with 100% clean power by 2050. As owner and operator of Palo Verde Generating Station, one of the nation’s largest producers of carbon-free electricity, and with one of the country’s most substantial renewable energy portfolios, APS’s current energy mix is 51% clean. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp. (NYSE: PNW).
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Energy Efficiency Day: Are You On Your Lowest-Cost Rate Plan?
PHOENIX – As Wednesday marks Energy Efficiency Day, a day to raise awareness about energy consumption, it’s a great reminder for Arizona Public Service (APS) customers to check the rate plan they’ve selected to ensure they’re maximizing energy use and savings.
Summer 2024 was the hottest on record for Phoenix. The Valley endured 113 days (about 3 and a half months) of high temperatures over 100 degrees, the longest consecutive streak ever. Hot days and warm nights keep air conditioners running longer, which can increase energy use and bills. Likewise, in the winter months, cold temperatures can keep heaters running longer in Arizona's high country.
One way for customers to help lower bills is to make sure they are on their lowest-cost rate plan. APS customers can find out which plan would have saved them the most money by looking at the Monthly Plan Comparison on their bill, when logging in to their online account or going directly to aps.com/compare. The Monthly Plan Comparison shows how much customers would have paid on different plans based on their past energy use, making it easy to compare plan costs and save. APS offers three residential rate plan options:
Time-of-Use plans offer incentives for using less energy during times of peak demand. Many customers can save money on these plans by making a few small changes to when and how they use energy on weekdays:
- Time-of-Use 4pm-7pm Weekdays – Customers pay lower rates than the Fixed Energy Plan during most of the day, except during on-peak hours, which are 4pm to 7pm on weekdays. By using less energy during these hours, customers can save money.
Video: Time-of-Use 4pm-7pm Weekdays Plan - Time-of-Use 4pm-7pm Weekdays with Demand Charge – This plan offers the lowest energy rates of the three plans. To save, customers must limit their energy use and demand during on-peak hours, which are 4pm to 7pm on weekdays. Customers can do this by shifting their energy use to off-peak hours, and by running one appliance at a time during on-peak hours.
Video: Time-of-Use 4pm-7pm Weekdays with Demand Charge Plan
Fixed Energy plans offer rates that stay the same all day, every day:
- Fixed Energy Charge Plan – Customers on this plan are placed on a tier based on how much power they use. The more power they use, the higher their fixed energy rate.
Video: Fixed Energy Charge Plan
Customers can easily switch plans by logging in to their online account or calling a customer care advisor at (602) 371-7171 or (800) 253-9405. It’s important to note that APS will never choose a rate plan for a customer; it is up to customers to choose which plan is best for their lifestyle and needs.
Here are more ways to use energy more efficiently:
- Use a smart thermostat. A smart thermostat allows you to make your home comfortable while using energy efficiently year-round. Set the temperature a few degrees higher in the summer, or a few degrees lower in the winter, when you are away from your home. Visit the APS Marketplace for exclusive rebates and discounts on qualifying smart thermostats.
- Seal those leaks. On average, heating and cooling accounts for almost half of a home’s energy use. Caulk windows and seal leaks anywhere air might enter or leave your house.
- Wash laundry in cold water. A washing machine uses 90% of its energy to heat water. Consider using cold water instead.
- Is your home hiding savings? Find out by participating in an APS Home Energy Checkup. Visit aps.com/checkup to sign up. Virtual and in-person opportunities are available.
- APS customers can find more ways to save at aps.com/save.
APS helps customers throughout the year with support ranging from flexible payment options to crisis bill assistance. Budget Billing evens out the seasonal highs and lows for a more consistent monthly payment. Additionally, earlier this year, APS introduced new tiered energy support discounts for qualifying customers. Customers can also add a relative or friend to help monitor or manage their account.
Visit aps.com/assistance to learn more. Customers can also call (602) 371-7171 or (800) 253-9405 to speak to an APS advisor 24/7 in English or Spanish.
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