APS partners with community organizations to expand heat-relief programs

Eviction prevention, emergency shelter, other assistance available to Arizonans

PHOENIX – As Arizonans begin to confront the hotter summer days and higher temperatures still ahead in 2021, Arizona Public Service Co. (APS) has partnered with local organizations to provide various heat-relief assistance for the state’s most vulnerable populations.

APS partnerships with the Foundation for Senior Living, St. Vincent de Paul, The Salvation Army and Solari, Inc., in conjunction with Lyft, will offer assistance with air-conditioning repairs and replacements, emergency shelters, eviction protection, hydration stations and transportation services.

“With the safety of our customers and fellow Arizonans in mind, and in recognition that it takes a broad network of innovative solutions and trusted partners to address the health risks posed by our state’s summer heat, APS is committed to making a difference through thoughtful, collaborative community partnerships,” said Tina Marie Tentori, director of Community Affairs for APS.

young boy drinking from a bottle of water
Beginning in June through Sept., Arizonans will have access to the following assistance as part of APS’s heat-relief initiatives:

  • Emergency Shelter & Eviction-Protection Program – In partnership with St. Vincent de Paul, APS will help ensure families have a place to seek shelter, either at home through eviction-prevention assistance or at emergency community shelters throughout the state.
  • Cooling and Hydration Stations – APS support will increase the network of The Salvation Army’s cooling and hydration stations from 11 in metro Phoenix to nearly a dozen more across the state.
  • 2-1-1 Arizona Transportation Program – Filling the transportation gap that exists for many when attempting to seek shelter from the heat, Solari, Inc. will partner with Lyft and APS to provide free rides to the nearest cooling shelter for eligible Arizonans who call 2-1-1 Arizona for assistance.

In addition, APS is partnering with Foundation for Senior Living on a pilot program that will provide valuable insights to better understand the benefits and costs of providing emergency air-conditioning repair or replacement assistance to the most heat-vulnerable seniors in our community, making their homes safer during the hot summer months. APS also works alongside various government and community organizations to provide income-eligible customers with energy-efficient home improvements through the Weatherization Assistance Program, which can help lower energy bills year-round and improve indoor air quality.

For more information about APS’s heat-relief initiatives and customer support resources, visit aps.com/assistance. From discounts on bills to Crisis Bill Assistance, extended payment plans and the Safety Net program, APS is here to help customers year-round. During Arizona’s hottest season, this includes no disconnections of overdue residential accounts through Oct. 15.

APS serves more than 1.3 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering affordable, clean and reliable energy in the Southwest. The company is committed to serving customers with 100% clean power by 2050. As owner and operator of Palo Verde Generating Station, the nation’s largest producer of carbon-free electricity, and with one of the country’s most substantial renewable energy portfolios, APS’s current energy mix is 50% clean. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp.

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