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Every Day, Brighter
aps
From delivering reliable electricity to investing in affordable clean energy and supporting our customers and communities, we work around the clock to help make every day brighter. And it’s about more than delivering power. Every day we offer customers many ways to save. That includes rate plan options to fit your lifestyle, rebates on smart thermostats and bill assistance programs like the Energy Support program. You also have options that save you time and make managing your bill easier like Budget Billing, AutoPay, Preferred Due Date and more.
Be Safe Wherever you Go
Electrical safety isn’t limited to your home or office. So whether you’re taking your dog for a walk or out running routine errands, make sure you’re careful around energy if something looks unsafe.
Energy Hazards
Energy always seeks all paths to ground itself. It will use any conductor - metal objects, wet wood, water or your body. If you touch an energized bare wire or faulty appliance while you are grounded, energy will instantly pass through you to the ground causing a harmful, possibly fatal shock.
The amount of energy used by one 7.5 watt Christmas tree bulb can kill you if it passes through your chest. Even if not fatal, electrical shock can easily cause serious burns, falls, cuts or internal bleeding.
The amount of energy used by one 7.5 watt Christmas tree bulb can kill you if it passes through your chest. Even if not fatal, electrical shock can easily cause serious burns, falls, cuts or internal bleeding.
Downed Power Lines
If your vehicle comes to rest touching a downed power line, stay inside and remain calm. Call 911 and then call APS. Watch this video so you know what to do if it ever happens to you.
Call 911 if you see a downed power line or exposed electrical equipment. And keep yourself safe by staying at least 100 feet away.
Treat all wires with caution, regardless of size. Always assume any wire is energized.
Call 911 if you see a downed power line or exposed electrical equipment. And keep yourself safe by staying at least 100 feet away.
Treat all wires with caution, regardless of size. Always assume any wire is energized.
Substations
Never enter an electric substation. If you see suspicious activity inside or near one, call 911 immediately. Substations and transformers contain energized parts that are very dangerous to touch.
Storms
If a storm hits and you see damage to an area that has power lines in the vicinity, stay away from the area and call 911. The area may still be energized.
Call Before You Dig
Call eight-one-one before any digging to get the location of
underground wires marked to prevent injury or loss of vital services.
We are proud to partner with Arizona 811 to promote safe digging.
underground wires marked to prevent injury or loss of vital services.
We are proud to partner with Arizona 811 to promote safe digging.
Appliances
Energy and water don’t mix. Ever. Keep appliances, even those that are turned off but plugged in, away from bathtubs, sinks, puddles and wet hands.
Electric Cords
Do not yank electric cords out of an outlet by their cord. Use the plug head instead.
Rugs and Furniture
Do not run electrical cords under rugs or furniture. They can be damaged or overheat, and cause a fire.
Wall Outlets
Put safety covers on all wall outlets.
GFCI
Put a ground fault circuit interrupter between your electric power source and your electric product. In a mishap, a GFCI can cut off power in less than a second.
Be Prepared
Be prepared in the event of a power outage. Watch this video to learn what you should include in your emergency outage kit.
Time to trim trees? Remember to check for overhead power lines running through branches.
- Only specially trained line clearing professionals should prune vegetation growing near overhead power lines.
- Call us if you notice a tree too close to our power lines. We’ll send a forestry representative to assess the situation within 10 business days. We prune or remove trees, free of charge, that pose a risk to the high-voltage electrical distribution and transmission lines.
- If tree branches do become tangled in the power line connecting to your house, call us with a 24-hour advanced notice and we can disconnect the power to those lines while your hired professional prunes the tree.
Every Day, Brighter
“My #1 goal is delivering safe and reliable
power for our customers.”
Chris, Safety Consultant
power for our customers.”
Chris, Safety Consultant
aps
Connect to the Community
Powering Arizona is one thing. But empowering Arizona communities with possibility is another. Along with more than 120,000 hours volunteered by our employees, we partner with worthy community organizations and programs dedicated to improving the lives of Arizonans.
Community Partnerships
Beyond our traditional giving programs, we collaborate with like-minded organizations to strengthen local communities.
In-kind Contributions
We donate print services, trash boxes and other materials to provide additional support for community organizations and actives.
Volunteerism
Support comes in many forms. Our employees volunteer more than 120,000 hours each year to engage with communities in more meaningful ways.
APS Community Tree Program
We are committed to preserving our planet through environmental stewardship, this includes helping communities to enrich their green spaces and expand shade tree canopy by planting trees. That’s why we’ve established the APS Community Tree Program, which offers grant funding to qualified organizations for community-based tree planting projects in vulnerable areas within the APS service territory, which includes 11 of the state’s 15 counties.
Every Day, Brighter
"I make every day brighter by advocating for my community. I prioritize building positive relationships with my fellow neighbors by volunteering in local schools and food banks that support our next generation."
Kellie, APS Designer
Kellie, APS Designer
Community Impact Grants
Encompassing all of our core program areas, Community Impact Grants respond to the diverse needs in each of the communities we serve across Arizona. Additional consideration is given to programs that serve under-resourced populations. For more information, e-mail CorporateGiving@aps.com.
Community Impact Report
At APS, we are evolving our philanthropic giving to drive greater impact through strategic programs, partnerships and grants that align with our APS Promise.
More Help with Bill Assistance Programs
If you or someone you know is struggling to pay their energy bill, we offer several assistance programs and resources to help our customers reduce monthly payments and pay off outstanding balances. Solutions range from short-term guest access and safety nets to long-term crisis and housing support.
Driving Toward Cleaner Air
We are working every day to invest in clean energy to meet our customer’s needs. This means adding more affordable renewable energy sources and innovative battery storage for solar after sunset. And offering you programs and solutions that are good for the environment and easy on your budget.
APS Marketplace Cars
Take a look at different EVs on the market and see how they match up to other models.
EV Smart Charger Rebate
Get savings from charging your EV – receive a $250 rebate when you purchase a qualifying smart charger.
Own an EV?
Help us plan for more EVs in AZ while earning rewards. Join the APS SmartCharge program.
Get Bill Credit with APS Solar Communities
APS Solar Communities is a unique opportunity for eligible customers to receive a monthly bill credit of $49.99 and support Arizona’s clean energy future. We take care of the installation and any maintenance, while you save on your energy bill.
Conserving energy at home with energy-efficient products, tools and tips
APS Marketplace
Find energy-efficient appliances, smart thermostats and more. Plus, get instant rebates and special offers.
Cool Rewards
Join our Cool Rewards program to earn a bill credit for helping conserve energy.
Smart Thermostat Rebate
Save on smart technology, starting with a $30 rebate on a new thermostat.
Time-of-use plans
Conserving energy during on-peak hours benefits the environment and helps you save money.
Every Day, Brighter
“We’re passionate about designing programs that benefit our customers and provide them easy, energy-saving options. From smart thermostats to EV charging stations, we’re leveraging the power of everyday smart home energy products to advance a cleaner, more reliable smart grid on our path to serving our customers with 100% clean energy.”
Kerri, APS Manager of Customer Technology
Kerri, APS Manager of Customer Technology
Managing Your Energy Can Help Your Business Save
Is your business using energy as efficiently as it could? Our Solutions for Business program can help you find ways to not only use less energy but also make smarter use of it. And those efficiencies can help make a healthy difference in your bottom line.
Free Energy Assessment for Your Business
Identify savings and rebate opportunities for qualifying businesses, schools and nonprofits – all for free.
We are Committed to Clean Energy
Arizona is a beautiful place to call home. Together, we can keep it that way. We’re committed to doing our part by providing 100% clean, carbon-free energy to customers by 2050 – while delivering the reliable, affordable service our customers expect.
Your choice to choose green
For residents and businesses that want to make a commitment to cleaner energy, our Green Choice Program lets you select a percentage or set amount of energy you receive from renewable energy resources.
Protecting Wildlife
An important part of caring for the environment is preserving the safety and wellbeing of our state’s wildlife. Our employees help protect Arizona hawks, owls and other birds through our avian protection program.
Keeping the Lights on
You count on reliable electricity to power your life. We are here around the clock to deliver some of the most reliable service in the country.
Reliability
Our energy grid - the poles, wires, substations and other equipment that allow us to deliver power to our customers - spans more than 34,000 square miles through 11 of Arizona’s 15 counties. We continually upgrade and expand this equipment to better serve you, our customers.
Outage Center
Outages can happen for a variety of reasons. From monsoons in the valley to winter storms up north, we are here to help you stay informed. At our Outage Center, you can report an outage and view the outage map. You can also create an online account to receive text or email outage alerts on outages in your area.
Managing the Risk of Wildfire
It takes year-round vigilance and collaboration to protect people, property, wildlife and our lands from the threat of wildfires in our state. Together, we can be prepared.
Together, We can be Prepared All Year Long
Keeping your lights on is our top priority, but outages can occur.
Learn what we do to get the lights back on quickly with this informative video.
And make sure that you and your family are prepared in the event of an outage by filling out this preparedness form.
Learn what we do to get the lights back on quickly with this informative video.
And make sure that you and your family are prepared in the event of an outage by filling out this preparedness form.
Heat Relief Programs Available to You
Arizona summers bring high heat days, and we have partnered with local organizations to provide heat relief assistance for our most vulnerable populations.
Emergency Shelter & Eviction Prevention
In partnership with St. Vincent de Paul, APS will help ensure families can find safe shelter
through eviction-prevention assistance or emergency community housing.
Cooling & Hydration Stations
Enjoy cool air and free water at one of our many stations throughout Maricopa County, Pinal County, and Yuma. The Salvation Army also offers relief stations during extreme heat.
2-1-1 Arizona Transportation Program
We work alongside Solari, Inc. and Lyft to help fill the statewide transportation gap and provide eligible Arizonans with free rides to cooling shelters.
Managing Vegetation Around Electricity
Your safety and the safety of those in your community is of the utmost importance. We want to work with you to make sure that the trees, shrubs and other greenery on your property are safe around any of the electrical equipment on or near your property.
Every Day, Brighter
"Focusing on the safety and reliability of our system to serve our customers has always been my #1 goal."
Tia, Supervisor Large Customer Construction Projects
Tia, Supervisor Large Customer Construction Projects
Upgrades and Line Siting
Our crews are continuously working to improve our systems and service throughout Arizona. This includes upgrading and maintaining our infrastructure with construction and supporting the growth of our state with line siting projects.
View Our Line Siting Projects
View Our Reliability Upgrades
View Our Line Siting Projects
View Our Reliability Upgrades
Generating Clean and Reliable Energy
Palo Verde Generating Station is the nation’s largest power producer – all of it clean and carbon-free. Palo Verde operates 24/7 to provide the foundation for the reliable service customers can count on.
aps
Every Day, Savings
Conserving energy at home with energy-efficient products, tools and tips to help you save.
Home Performance with ENERGY STAR® Checkup
A participating contractor will diagnose your home and identify energy efficiency improvements for as low as $99.
Virtual Energy Checkup
Take a free virtual assessment of your home’s energy use and find ways to save.
Energy Estimator
Calculate your estimated energy usage or demand for the month and find ways to save.
Energy Efficient Tips
Find energy-saving tips that work with your rate plan to save all year long.
Rate Plan Comparison Tool
Eligible residential customers can use the online rate plan comparison tool to find the plan that would have saved them the most money.
APS Marketplace
Find energy-efficient appliances, smart thermostats and more. You can compare energy-efficient ratings, read product reviews and get instant rebates at checkout.
Every Day, Brighter
"I am passionate about helping our customers save on their energy bill and I am able to do this by educating customers of their rate plans options and available resources, and by providing recommendations based on their lifestyles."
Judith, Care Team Lead
Judith, Care Team Lead
Budget Billing
Budget Billing lets you even out the seasonal highs and lows of your energy bills so your payment will be about the same very month. See what your monthly payment would be if you enrolled in Budget Billing.
Energy Support Program
Get a 25% discount on your energy bill if you qualify for the Energy Support program. Learn more and apply today at aps.com/assist.
More Help with Bill Assistance Programs
If you or someone you know is struggling to pay their energy bill, we offer several assistance programs and resources to help our customers reduce monthly payments and pay off outstanding balances. Solutions range from short-term guest access and safety nets to long-term crisis and housing support.
Managing Your Energy Can Help Your Business Save
Is your business using energy as efficiently as it could? Our Solutions for Business program can help you find ways to not only use less energy but also make smarter use of it. And those efficiencies can help make a healthy difference in your bottom line.
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