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Understanding your bill
Energy is a lot more complicated than just flicking on a light switch. Which is why we work hard to provide you with reliable service and a simple monthly bill that's easy to understand.

Making sense of your bill

Woman reading her bill.
It’s easier to understand the charges when you understand what they mean. Check out these sample monthly bills with an explanation of changes. Even if you're on a different plan, your bill will look similar with many of these same line items.
Many factors can impact your bill
Your monthly energy bill isn’t just determined by how much energy you use. In fact, that’s just one of the factors that play a role.

Temperature changes

With Arizona's extreme summer temperatures your bill may increase as much as 50% from April through June.
Tip: Even if you don't change your thermostat setting, air conditioners run longer as temperatures become hotter which increases energy uses.

Rates are seasonal

As the need for energy to run air conditioning units and other equipment in the summer increases, so does the cost to deliver it. And accordingly, summer months have a higher kilowatt hour (kWh) charge. So a change in your bill may not be that your business used more energy, but rather a new kilowatt hour (kWh) charge has gone into effect. You can determine if this is the case by logging into your account and comparing your usage this month to the same time last year or referencing the “Comparing your monthly use” section of your printed bill.

Changes to your home

• Remodeling or room additions
• New window, new drapes or broken sunscreens
• Skylights and light tubes

More people in the home

• New baby
• Student home from college
• House guests
• School break
• Recent retirement

Estimated meter reads

The kilowatt hour reading on your meter is continuous and any meter reads that are estimated will automatically adjust the following month.

What can I do to lower my energy bill?
There are simple things you can do around the house to lower your energy bill. Click on the video to find out how Anna saves money on her energy bill. 

 
Little girl wearing oversized sunglasses on a bright sunny day.

Stay cool with these tips:

Cooling accounts for 40% of the energy consumption in the average Arizona home. In summer, energy demand can be higher with weather responsible for up to 70% of most electric bills. Be ready with these tips.

 

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Man taking clean laundry out of the dryer.

Shift, Stagger and Save

Save by shifting power usage from on-peak to off-peak hours and staggering major appliances.

 

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