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Economic development
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COVID-19 resources
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Residential customer resources
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Business customer resources
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-
Account
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Registration
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Start, stop, move service
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Mobile app
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Landlord Services
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Meters
-
Assistance
-
-
Billing and payment
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Bill preferences
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Alerts
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About your bill
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Assistance
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Service plans
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Service plan options
-
Renewable options
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APS service
-
-
Save money and energy
-
Energy saving tools
-
Outages
-
Outage options
-
-
Account
-
Registration
-
Start, stop, move service
-
Mobile app
-
Landlord Services
-
-
Billing and payment
-
Bill preferences
-
Alerts
-
About your bill
-
Service plans
-
Renewable options
-
APS service
-
Save money and energy
-
Solution for business
-
-
Outages
-
Outage options
-
-
Economic development
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Economic development
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You’ve got the power
The power is in your hands. Learn about all the details that goes into your bill and simple ways to save each month on reliable service.
Making sense of your bill
It’s easier to understand the charges when you understand what they mean. Check out a sample bill with an explanation of charges. Even if you're on a different plan, your bill will look similar with many of these same line items.
Many factors can impact your bill
Your monthly energy bill isn’t just determined by how much energy you use. In fact, that’s just one of the factors that play a role.
Temperature changes
With Arizona's extreme summer temperatures your bill may increase as much as 50% from April through June.
Tip: Even if you don't change your thermostat setting, air conditioners run longer as temperatures become hotter which increases energy uses.
Tip: Even if you don't change your thermostat setting, air conditioners run longer as temperatures become hotter which increases energy uses.
Rates are seasonal
As the need for energy to run air conditioning units and other equipment in the summer increases, so does the cost to deliver it. And accordingly, summer months have a higher kilowatt hour (kWh) charge. So a change in your bill may not be that your business used more energy, but rather a new kilowatt hour (kWh) charge has gone into effect. You can determine if this is the case by logging into your account and comparing your usage this month to the same time last year or referencing the “Comparing your monthly use” section of your printed bill.
Changes to your home
• Remodeling or room additions
• New window, new drapes or broken sunscreens
• Skylights and light tubes
• New window, new drapes or broken sunscreens
• Skylights and light tubes
More people in the home
• New baby
• Student home from college
• House guests
• School break
• Recent retirement
• Student home from college
• House guests
• School break
• Recent retirement
Estimated meter reads
The kilowatt hour reading on your meter is continuous and any meter reads that are estimated will automatically adjust the following month.
What can I do to lower my energy bill?
There are simple things you can do around the house to lower your energy bill. Click on the video to find out how Anna saves money on her energy bill.
