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New APS Bill Coming Soon
Your APS bill will soon be more personalized and easier to read. Read on to learn more.
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Made With You in Mind
We asked customers like you how we could improve our bills, then got to work making them better. Your new APS bill is:
- Easy to read. New colors and graphics make information easier to find.
- Made for you. Personalized insights help you better manage your energy use.
- Simple to understand. See a clear breakdown of costs related to your energy use.
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A look at what’s new
Our new bills offer detailed insights to help you understand your energy use and find ways to save. Let’s take a look.
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FAQ
We asked customers like you how we could improve your energy bill. Working together through interviews, focus groups and surveys, we designed a new bill that’s easier to read with more helpful information.
No, you’ll get your bill the same way and the same payment options will be available to you.
Your new bill is personalized, easier to read and includes more information to help you manage your energy costs. You’ll find the most important details on the front page, along with insights explaining how your costs and usage have changed.
We’ve added colors and graphics, new sections tailored to your rate plan and programs, and a clear breakdown of costs related to your energy use.
We’ve added colors and graphics, new sections tailored to your rate plan and programs, and a clear breakdown of costs related to your energy use.
Our sample bills show some of the most common bill types for customers on various rate plans. If you’re enrolled in Budget Billing, have Solar/Renewable Energy, or have recently switched rate plans, your bill will look a little different.
If you have questions about your bill, we can help. Contact us.
If you have questions about your bill, we can help. Contact us.
No, rates and bill calculations are not affected by the new bill design.
To learn more about your rate plan, visit our Residential Plans page. For more detailed rate information, visit our Rates, Schedules and Adjustors page and download the tariff filed for your plan.
Eligible customers can compare plans online to find the plan that would have saved them the most money. Log in to compare plans.
We can help. Contact us.
Helpful Billing Pages
Ways to Pay
There are many convenient ways to pay your bill. Want to pay online? No problem. Prefer our mobile app? Download it here. Or pay by phone, in person or by mail. Learn more.
Rate Plans
When it comes to rate plans, you have options. Explore a variety of rate plans and make sure you’re on the one that’s best for you.
Your Account Online
The easiest way to manage your APS bill is with an online account. You can pay your bill online, sign up for billing, payment and usage alerts, and more. Create an account or sign in.
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