We understand these are challenging times and many of our customers are affected by the pandemic. We stopped disconnections for non-payment from mid-March through the end of 2020 and continue to waive late fees. In addition, we provided $12.4 million in bill assistance for customers struggling due to COVID-19, through the Customer Support Fund and other programs, one of the largest commitments of any electric utility.
Resources for business customers
- CARES Act Readiness program (English and Spanish)
- ACA’s Paycheck Protection Program calculator and free workforce continuity and strategy webinars
- GPEC’s live chat now tool and helpful guides (English and Spanish)
Additional information and helpful resources:Arizona Chamber of Commerce | Arizona Commerce Authority
Arizona Hispanic Chamber of Commerce | Arizona Small Business Assn
Greater Phoenix Economic Council | Local First Arizona
U.S. Chamber of Commerce
Message from our President and COO
News and information
Keeping the power on
Maintaining reliable service to our customers is a top priority in all conditions. APS has identified business-critical positions in both our operations and support organizations and identified backup personnel who can provide support if needed to maintain operations with a reduced workforce.