APS & Local Nonprofits Offer Heat Relief Programs

Support is available to keep Arizonans safe and connected


PHOENIX – With Arizona Heat Awareness Week underway, Arizona Public Service (APS) wants to spread the word about critical heat relief programs available to vulnerable individuals throughout the state.


APS is partnering with the Salvation Army, FSL, Society of St. Vincent de Paul, Solari Inc., Lyft, City of Phoenix, Wildfire and the Arizona Faith Network to offer a range of services, including air-conditioning repairs and replacements, emergency shelters, hydration stations, eviction protection and transportation to cooling sites.


Heat relief initiatives APS supports:

Respite Centers: APS is supporting the Arizona Faith Network’s hydration, cooling and respite centers throughout high-need neighborhoods in Maricopa County. Respite centers provide the most vulnerable a welcoming, secure place to lay down, cool off and rest safely.


2-1-1 Arizona & Transportation Program: Solari, Inc. is partnering with Lyft and APS to provide heat relief resources for eligible Arizonans who call 2-1-1 Arizona for assistance as a way to help fill the transportation gap that exists for those who seek shelter from the heat. See if you qualify here. 


Cooling & Hydration Stations: APS supports The Salvation Army’s cooling and hydration stations throughout nine Arizona counties - Maricopa, Pinal, Yuma, Yavapai, La Paz, Navajo, Gila, Cochise and Coconino. Additional information can be found on The Salvation Army Phoenix website.


Eviction Prevention Emergency & Transitional Housing Programs: In partnership with St. Vincent de Paul, APS will help individuals and families stay safe at home through eviction-prevention assistance as well as provide support for emergency shelter.


Air Conditioning Repair and Replacement Programs: APS is partnering with FSL and Wildfire on two separate programs to provide low-income homeowners statewide the ability to apply for help to receive new energy efficient air conditioning units during the hot summer months. FSL offers assistance to qualified homeowners in La Paz, Maricopa, Pinal, Yavapai and Yuma counties. Additional information can be found on the FSL website. More information on the Wildfire program can be found on its website under heat relief effort.


Contributions to these programs are funded by APS shareholders and not included in customer rates.


APS is here to help customers:

APS is committed to supporting customers throughout the year with a range of assistance programs such as crisis bill assistance, flexible energy-use plans, Budget Billing and extended payment options. Additionally, earlier this year APS introduced new tiered energy support discounts for qualifying customers. Customers can also add a relative or friend to help monitor or manage their account. Visit aps.com/assistance to learn more.


APS will not disconnect residential customers because of past due bills, or charge late fees, from June 1 through Oct. 15, 2024, per rules set by the Arizona Corporation Commission. Customers will continue to receive monthly energy bills during this period and remain responsible for making timely payments to prevent the balance from building.


APS also works alongside government and community organizations to provide income-eligible customers with energy-efficient home improvements through the Weatherization Assistance Program, which can help lower energy bills year-round and improve indoor air quality.


APS customers can find more ways to save energy and money at aps.com/save. Customers can also call (602) 371-7171 or (800) 253-9405 to speak to an APS advisor 24/7 in English or Spanish.

APS Volunteers

APS serves approximately 1.4 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering reliable, affordable, and clean energy in the Southwest. The company is committed to serving customers with 100% clean power by 2050. As owner and operator of Palo Verde Generating Station, one of the nation’s largest producers of carbon-free electricity, and with one of the country’s most substantial renewable energy portfolios, APS’s current energy mix is 51% clean. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp. (NYSE: PNW).

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