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Understanding your bill
Energy is a lot more complicated than just flicking on a light switch. Which is why we work hard to provide you with reliable service and a simple monthly bill that's easy to understand.

Making sense of your bill

Understanding bill
It’s easier to understand the charges when you understand what they mean. Check out these sample monthly bills with an explanation of changes. Even if you're on a different plan, your bill will look similar with many of these same line items.
Many factors can impact your bill
Your monthly energy bill isn’t just determined by how much energy you use. In fact, that’s just one of the factors that play a role.

The billing cycle plays a part

What the weather is like and how many days there are in each month have an influence on your total energy use.
Again, you can quickly determine the impact on your bill by logging into your account or referencing the “Comparing your monthly use” section of your printed bill.

Rates are seasonal

As the need for energy to run air conditioning units and other equipment in the summer increases, so does the cost to deliver it. And accordingly, summer months have a higher kilowatt hour (kWh) charge. So a change in your bill may not be that your business used more energy, but rather a new kilowatt hour (kWh) charge has gone into effect. You can determine if this is the case by logging into your account and comparing your usage this month to the same time last year or referencing the “Comparing your monthly use” section of your printed bill.

Additional machines require additional energy

If you’ve recently installed new equipment or added a production line, the amount of energy your facility uses can increase.

Is equipment being turned on at a different time?

If your billed usage has increased, conduct a walk-through of your facility.
You may find that equipment may be running at different times. And that can create an unnecessary spike in demand.

If your employees work overtime so does your energy

If people worked longer than normal hours, chances are your energy bill will be anything but normal.
And if your business space was used for an after hours event, that can add to your bill, too.

When more of your building gets used, it takes more energy to run it

If space that was previously vacant is now occupied, you’ll see an increase in energy use.
Not only do more computers and office equipment demand more energy, but air conditioners also have to work harder when there are more people to keep comfortable.

Thermostat set points set the pace

If your thermostat set points aren’t adjusted appropriately, there’s a good chance you’re either overcooling or overheating your facility.
And if no one is there to benefit from it, you could be unnecessarily using energy.

It takes energy to power maintenance and construction

Extra tools get plugged in. Outside doors get propped open. And more energy gets used.
When your workspace is renovated or expanded, the demand for energy simply goes up.

What can I do to lower my energy bill?
There are simple things you can do around the house to lower your energy bill. Click on the video to find out how Anna saves money on her energy bill.

 

Little girl wearing oversized sunglasses on a bright sunny day.

Stay cool with these tips:

Cooling accounts for 40% of the energy consumption in the average Arizona home. In summer, energy demand can be higher with weather responsible for up to 70% of most electric bills. Be ready with these tips.

 

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Man taking clean laundry out of the dryer.

Shift, Stagger and Save

Save by shifting power usage from on-peak to off-peak hours and staggering major appliances.

 

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