In addition to these special measures in response to COVID-19, the APS Crisis Bill Assistance, Energy Support Program and other resources remain available to limited-income customers. Crisis Bill Assistance offers eligible residential customers up to $800 a year in bill support for qualifying situations while the Energy Support Program is an ongoing 25 percent discount off energy use costs based on household income levels.
Details on customer assistance programs and how APS is responding to the pandemic are available at aps.com/COVID19.
APS serves nearly 1.3 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering affordable, clean and reliable energy in the Southwest. The company is committed to serving customers with 100% clean power by 2050. As owner and operator of Palo Verde Generating Station, the nation’s largest producer of carbon-free electricity, and with one of the country’s most substantial renewable energy portfolios, APS’ current energy mix is 50% clean. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp. (NYSE: PNW).