During these challenging times, we know Arizonans need reliable support from sources they can trust. APS, SRP, Southwest Gas, TEP and UniSource offer customer support programs and flexible payment options for customers in need of assistance.
Arizona Public Service: APS serves nearly 1.3 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering affordable, clean and reliable energy in the Southwest. APS is here to help during difficult times. Customers will not be disconnected for non-payment through 2020 and late fees are waived. To learn more about available support, visit aps.com/support
or call the APS Customer Care Center. Advisors are available to support in English and Spanish 24 hours a day, seven days a week at 602-371-7171 or 1-800-253-9405.
Salt River Project: SRP is a community-based, not-for-profit public power utility and the largest provider of electricity in the greater Phoenix metropolitan area, serving more than 1 million customers. SRP is also the metropolitan area’s largest supplier of water, delivering about 800,000 acre-feet annually to municipal, urban and agricultural water users. SRP employees are available 24/7/365 for any customer needs or concerns. Simply call 602-236-8888 or visit srpnet.com/heretohelp
Southwest Gas: Southwest Gas Corporation provides safe, affordable and clean natural gas service to over two million customers in Arizona, California and Nevada. The COVID-19 crisis has placed unexpected financial hardships on many Southwest customers. There are programs available to assist customers in Arizona, including flexible payment plans, payment assistance programs and income-qualified rate assistance. More information can be found at swgas.com/en/az-special-programs
. Southwest Gas is here to help and encourages customers to learn more about these programs by visiting our website at swgas.com
or by calling 1-877-860-6020.
Tucson Electric Power and UniSource Energy Services: TEP serves more than 432,000 electric customers in Southern Arizona. UniSource provides natural gas and electric service to about 256,000 customers in Northern and Southern Arizona. Both TEP
stand ready to help customers facing financial hardships due to the pandemic. TEP, UniSource and their Tucson, Arizona-based parent company, UNS Energy Corporation, are subsidiaries of Fortis Inc
., which owns utilities that serve more than 3 million customers across Canada and in the United States and the Caribbean.
: Jill Hanks, Jill.Hanks@aps.com
: Kathleen Mascareñas, Kathleen.Mascarenas@srpnet.com
: Amy Washburn, Amy.Washburn@SWgas.com
: Joseph Barrios, firstname.lastname@example.org