APS serves approximately 1.4 million homes and businesses in 11 of Arizona’s 15 counties. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corporation (NYSE: PNW).
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APS May Activate Public Safety Power Shutoff in Flagstaff Area to Help Prevent Wildfires; Customers Asked to Stay Prepared and Informed
For safety due to extreme fire risk, APS may need to temporarily shut off power tomorrow, April 22 as early as 9 a.m., in limited, high fire-risk communities located in the Flagstaff area to help prevent electrical equipment from starting or contributing to a wildfire. APS meteorologists and fire mitigation specialists are tracking extreme, rapidly changing weather and fire risk conditions and have determined that extreme winds, with gusts nearing 70 miles per hour, coupled with dry terrain and other factors, pose elevated wildfire risk.
Who will be impacted?
We continue to monitor as weather patterns may change. For safety, a limited and targeted group of approximately 5,800 APS customers may experience a temporary, planned safety outage Wednesday, April 22. Customers who would be impacted are in eastern Flagstaff and some surrounding areas in the following communities:
- Doney Park
- Timberline
- Fernwood
- Mormon Lake
- Cosnino
- Sunset Crater
- Walnut Canyon
- Valle
APS is providing advanced notifications to these customers to their preferred method of contact selected on their account. We are also sharing information on how to prepare and stay informed. If weather conditions improve, the planned safety shutoff may be canceled. APS will keep potentially impacted customers informed. We are also working closely with local emergency management.
Customers can monitor the APS Outage Map tomorrow for outage times. It’s important to note, weather conditions can change and affect restoration if APS power lines and equipment are damaged and repairs are necessary. Location maps, community resources and other information for PSPS customers can be found at aps.com/psps.
How crews get power back on after a Public Safety Power Shutoff
1. Patrol lines and look for damage
Get eyes on lines via crew or drone;
determine what repairs are needed
2. Make the site safe for repairs
Redirect traffic;
secure job site
3. Make repairs
Remove damaged equipment; trim trees;
dig holes; install poles; string power lines; safety checks
4. Restore power
Notify customers;
clean up job site
What should I do before a planned safety outage?
- Ensure your contact information with APS is up to date. Sign in to your aps.com account or call the APS Customer Care Center at (602) 371-7171 to update your email, text and phone numbers so APS can reach you in the event of an outage.
- Alert APS if you use life-supporting medical equipment that requires electricity, call 602-371-7171 or 800-253-9405 to register for our Medical Care program.
- Sign up for your county’s emergency alerts. If you live in an area affected by APS’s Public Safety Power Shutoff program, here are those links, by county:
- Coconino County: coconino.az.gov/ready
- Gila County: readygila.com
- Navajo County: navajocountyaz.gov/ready
- Pinal County: www.pinal.gov/pens
- Yavapai County: yavapaiready.gov
What should I do during a planned safety outage?
- Monitor the APS Outage Map at aps.com/outages for updates on power restoration times. APS customers will also receive outage alerts via text, phone and email keeping them informed of when their power will be reconnected.
- Keep refrigerator and freezer doors closed to keep food and perishable items cold. Ice distribution information will be available on the APS Outage Map.
- Unplug all unnecessary equipment and appliances to prevent electrical spikes. Wait at least five minutes after the power returns to turn on major appliances and equipment.
- If you see a downed line, stay at least 100 feet away, call 911 and then call APS (800-253-9405).
Why would APS proactively shut off power?
APS’s fire mitigation experts and meteorologists are assessing weather conditions in the impacted areas and may need to proactively shut off power to help prevent wildfires in the areas of highest risk. Primary factors for concern are forecasted wind gusts nearing 70 miles per hour. The National Weather Service has issued a Red Flag Warning for northeastern Arizona.
How do planned safety outages protect Arizona?
PSPS is a tool in APS’s comprehensive wildfire mitigation toolbox that will be utilized in extreme weather to help prevent electrical equipment from starting or contributing to a wildfire. The length of a shutoff will depend on extreme weather behavior and the extent of damage to electrical lines and equipment, if any. APS will do everything it can to minimize disruptions to customers while prioritizing safety.
APS meteorologists and fire mitigation experts perform fire modeling and track wind speeds, humidity, lightning and other weather patterns to determine when a safety outage is necessary. For example, if wind speeds are high during hot and dry temperatures, debris blown by the wind can strike electrical equipment and cause a wildfire. By shutting off power temporarily, APS can help protect threatened communities and maintain a strong energy grid that can serve customers reliably once it is safe to reconnect power.
What else does APS do to help prevent wildfires?
APS works year-round to reduce wildfire risk. These efforts include inspecting more than 38,000 miles of powerlines, clearing hazardous and overgrown brush from around electrical equipment, investing in the latest fire mitigation technology and working closely with first responders and fire officials.
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