APS offers power outage preparedness tips for summer emergencies

PHOENIX – As wildfires affect communities around the state, Arizona Public Service Co. (APS) is working closely with emergency response agencies and will be ready if there is a need to take power lines out of service to protect firefighters and the public.

Planning protects you, the community and first responders. That’s why APS works year-round to prepare for summer challenges. While fires and monsoon storms could cause disruptions in electric service, customers can take steps now to be ready and stay safe before an emergency ever happens.

Get ready now:

  • Download the APS app or visit the aps.com/outagecenter for information on how to be prepared for an outage, report an outage and view the APS outage map.
  • Subscribe to APS outage alerts to receive text/email updates about power outages.
  • Update your contact information with APS to ensure you receive important information.
  • Create a power outage safety kit that includes items like a flashlight, extra batteries, portable cell phone charger, battery-powered radio, first-aid kit and water.
  • If you have an automatic garage door, check the instructions to learn how to open the door manually.
  • If you use life-sustaining medical equipment that requires electricity, register for the APS Medical Care Program at 602-371-7171 (800-253-9405). This alerts APS of your needs in the event of an outage.

Ways to stay safe during a power outage:

  • Keep your phone fully charged. Keep a portable charger and car charger handy.
  • Keep refrigerator and freezer doors closed. Food will stay cold for up to 4 hours in the fridge and longer in the freezer.
  • Turn off and unplug electrical equipment and appliances to avoid electrical spikes when power is restored. After power is restored, wait 5-10 minutes to plug in and turn on major appliances and electrical equipment.
  • Do not try to repair electrical problems on your own, please call APS or a certified electrician. Visit aps.com/safety for more information on how to be safe around energy.
Visit aps.com/safety for more information on how to be safe around energy.

Large clouds of smoke on the top of a desert mountain
APS serves more than 1.3 million homes and businesses in 11 of Arizona’s 15 counties, and is a leader in delivering affordable, clean and reliable energy in the Southwest. The company is committed to serving customers with 100% clean power by 2050. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp. (NYSE: PNW).

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