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Cool Rewards

Customer using a smart thermostat to set temperature.

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Technology is cool.

Especially when you play a role to help conserve energy during the times that usage is at its highest with our Cool Rewards program. When you enroll, you can get up to $85 the first year. Find discounts on smart thermostats at APS Marketplace and enroll in Cool Rewards today.

Enroll


Program Overview

Every summer, June 1 through September 30, there may be up to 20 Cool Rewards conservation events. Here are some other things to know about how an event will work:

  • Prior to a conservation event, we will send you an email to notify you an event is occurring later in the day. You may also be notified by your thermostat manufacturer just prior to an event through the app or display on your thermostat.
  • Your smart thermostat manufacturer may lower your thermostat(s) temperature a few degrees to pre-cool your home to help preserve your comfort during the conservation event or you may pre-cool your home yourself. Check with your manufacturer (see chart below) to see if they will pre-cool your home. NOTE: ecobee does not currently offer pre-cooling.
  • During a conservation event, your thermostat manufacturer will raise your thermostat(s) temperature a few degrees above your set temperature for 2-3 hours. Remember, you can always adjust your thermostat(s) at any time during an event.
  • After a conservation event, your thermostat(s) will return to your original setting or schedule.

What You Get for Participating in Cool Rewards

$50 One-Time Enrollment Credit:

  • Customers who purchase smart thermostats from retailers or manufacturers and enroll their smart thermostat(s) will receive their $50 enrollment bill credit per smart thermostat within one to two billing cycles.
  • If you purchased your smart thermostat from the APS Marketplace, you received your one-time enrollment $50 credit at the time of purchase.

$35 Annual Participation Credit:

  • Customers who purchase smart thermostats from retailers or manufacturers and enroll their thermostat(s) prior to or during event season (June 1 - September 30) will receive their first $35 participation bill credit per smart thermostat at the end of their first season. Or, if customers enroll their smart thermostat(s) outside the event season (October 1 – May 31) they will receive their first participation bill credit at the end of the next conservation event season.
  • After your first season, you will receive the $35 participation bill credit annually at the end of the season, as long as you are enrolled in the program, and it is available.
  • If you purchased your smart thermostat from the APS Marketplace, you received your first season $35 participation credit at the time of purchase.

Have questions? Check out our FAQs. Or watch our helpful videos that answer commonly asked questions.



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Cool Rewards Promise

  • Conservation events are held during times of high energy use and you will be notified in advance.
  • Conservation events are designed to help preserve your comfort.
  • You are always in control of your thermostat and can adjust it at any time.

Cool Rewards Event Details

Our Cool Rewards program is a demand response program, DR for short, that helps to manage energy use when energy demand is high, typically on very hot days. We have partnered with seven well-known smart thermostat manufacturers and each may name the program and manage it differently, but they all help us to manage energy use.


Manufacturer Event Name Event Notifications Manufacturer Pre-Cooling Prior to Event Event Start Time Event Duration
Mobile app On-Device Weekdays during
off-peak hours
Weekends all day
off-peak hours
Weekend start times
may vary

Nest

  • APS DR Energy Rush Hour
  • Energy Rush Hour
Green checkmark icon Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

Honeywell Home

  • Savings Event
  • Energy Savings Event
Green checkmark icon Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

ecobee

  • Community Energy Savings
  • APS Cool Rewards Program
  • High Energy Demand
Green checkmark icon Green checkmark icon - - 5 or 6 p.m. 2-3 hours

Sensi

  • APS Active Savings Event
Green checkmark icon Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

ADC/Vivint

  • APS Cool Rewards
Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

Lux

  • Demand Response Event
Green checkmark icon Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

Amazon

  • Energy Savings Event
Green checkmark icon Green checkmark icon Noon - 3 p.m. or 1-4 p.m.
(depends on rate plan)
3 or 4 p.m. 5 or 6 p.m. 2-3 hours

Manufacturer: Nest

Event Name

  • APS DR Energy Rush Hour
  • Energy Rush Hour

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: Honeywell Home

Event Name

  • Savings Event
  • Energy Savings Event

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: ecobee

Event Name

  • Community Energy Savings
  • APS Cool Rewards Program
  • High Energy Demand

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
-

Weekends all day off-peak hours:
-

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: Sensi

Event Name

  • APS Active Savings Event

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: AC?Vivint

Event Name

  • APS Cool Rewards

Event Notifications

Mobile App:Green checkmark icon

On-Device:

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: Lux

Event Name

  • Demand Response Event

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

Manufacturer: Amazon

Event Name

  • Energy Savings Event

Event Notifications

Mobile App:Green checkmark icon

On-Device: Green checkmark icon

Manufacturer Pre-Cooling Prior to Event

Weekdays during off-peak hours
Noon - 3 p.m. or 1-4 p.m. (depends on rate plan)

Weekends all day off-peak hours:
3 or 4 p.m.

Event Start Time
Weekend start times may vary
5 or 6 p.m.

Event Duration
2-3 hours

smart thermostat on wall with table underneath

Smart Thermostat Instant Rebates on APS Marketplace

A smart thermostat can help you maintain the ideal temperature for comfort and savings. And if you purchase a smart thermostat through the APS Marketplace, you can save up to $115 with instant rebates and special offers at checkout.
woman sitting at a table with her laptop looking at her smart phone

Virtual Installation Support

Need help setting up your new smart thermostat? We can help with our free Virtual Installation Support, just give us a call at (888) 663-2734 to schedule your install time today.
A business owner with a smart thermostat in the background

Cool Rewards Business

Cool Rewards Business plays an important role in helping to conserve energy during periods of high energy use. Earn bill credits for having your smart thermostat raised a few degrees during scheduled conservation events. When you enroll, you can get up to $100 in bill credits the first year. The program runs from June 1 to September 30.
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