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APS Pledge for Responsible Energy Growth
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As Arizona grows and its energy needs evolve, APS's responsibility is clear: provide safe, reliable energy for every customer, keep bills as low as possible, and ensure the costs of serving large-load customers are not shifted to existing residential and business customers.
These commitments are not new. They are part of a broader, ongoing effort to manage costs and maintain reliability for our customers. And they have long guided how APS plans for growth and assesses how to serve customers like data centers and chip manufacturers.
As we work to serve new companies and industries, every customer deserves to understand our approach. APS's Pledge for Responsible Energy Growth is built upon three principles that define how we are protecting our current customers while serving the future needs of extra-large energy users.
Safeguarding Reliability
Our residential and business customers will have the energy they need, today and for years ahead.
Protecting Customer Rates
Extra-large customers pay the costs of serving their energy needs. In turn, this helps to keep rates lower for other customers.
Preserving Capacity
Arizona’s economy is expanding. We’re ensuring that the grid has enough power to support everyday growth for families, businesses and communities.
How These Principles Show Up
- Safeguarding Reliability:
Our customers depend on us — especially during Arizona’s extreme summer heat. We will not connect new large customers to the grid faster than it can reliably support. APS has consistently delivered top quartile reliability for years, and we are committed to maintaining that standard.Every extra-large customer agreement has built-in safeguards to protect other customers. They are structured with operational and contractual protections that ensure sufficient, reliable operation, and help APS to manage the energy grid during periods of peak demand.
- Protecting Customer Rates:
New extra-large energy users will pay the costs of serving their energy needs and growth. This includes investments and upgrades in generation, transmission, distribution and the energy grid. APS structures these agreements to ensure the costs and financial risks are not shifted to residential and business customers.Extra-large customers make long-term payment and service agreements. These will include upfront financial commitments and financial security to protect residential and business customers if an extra-large customer reduces or ends service early.
Their investments provide broader benefits. As extra-large customers fund upgrades needed to serve their growth, they help to cover shared infrastructure costs that otherwise would be borne by existing customers.
- Preserving Capacity:
We preserve grid capacity for the future growth of existing and new residential and business customers. Before adding new extra-large customers, we ensure we have reliable energy to continue serving the needs of homes, businesses, schools, hospitals, and other customers who rely on APS.
