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I’m interested in enrolling in Budget Billing.
You can enroll in Budget Billing at any time of the year if you are a residential or business customer, and your account is current with no outstanding balance. At this time, customers with solar and Solar Community customers are ineligible. Business customers must have three months of billing history.
Just log in to your APS account or contact us to get your monthly payment amount.
Budget Billing spreads your energy costs evenly throughout the year. Your settle-up balance shows the difference between what you’ve paid and what you’ve actually used. You can see your monthly usage on page two of your bill or when you log in (link) to your account. If you leave the program, you’ll only pay for the energy you’ve used, and any overpayment or underpayment will be credited or debited back to your account.
No. Budget Billing is a free, convenient program that helps even out your monthly energy payments.
Already on Budget Billing?
Here are some common FAQs.
Your Budget Billing details appear on page one of your bill under the Budget Billing Overview section.
Your bill shows:
- Your monthly Budget Billing amount
- Your settle-up balance (the difference between what you’ve paid and what your actual energy costs are)
Settle-up balance:
- If your charges are less than your Budget Billing amount, your balance shows a credit.
- If your charges are more than your Budget Billing amount, your balance shows a debit.
Example:
- Budget Billing amount: $100
- Actual charges: $75 → Settle-up credit: -$25
- Actual charges: $110 → Settle-up debit: $10
Your monthly energy usage is detailed on page two and three of your bill.
Budget Billing accounts are reviewed regularly and may be adjusted up to every 3 months. An adjustment occurs if your average actual energy usage over the last 12 months plus your settle-up balance differs from your current Budget Billing payment by more than 10% plus $10. You’ll always be notified before your payment changes.
Common reasons for your usage changing include:
- Change in the number of people in your home or business
- New electric vehicle (EV) usage
- Installation of a smart thermostat to help manage your usage in on-peak and off-peak hours if you are on a time-of-use rate plan
- Switching from year-round to seasonal residency
- Replacing older appliances with energy-efficient models
- Weather impacts, such as higher or lower than normal temperatures
- Home or building additions or improvements
You can’t make a prepayment online at this time, but if you reach out to us, we’ll be happy to assist you. We’re available at (602) 371-7171 anytime, day or night.
- Al igual que con otros pagos de APS, es posible que estés sujeto a un cargo por pago atrasado si no realizas el pago de Budget Billing. Después de tres pagos atrasados durante los 12 meses más recientes (ya sea que estés en Budget Billing durante los 12 meses o no), tu cuenta se eliminará de Budget Billing y se liquidará.
- Cualquier saldo de débito o crédito sobrante se agregará a tu próximo recibo.
- ¿Necesitas ayuda para recordar pagar tus recibos a tiempo? Regístrate para recibir una alerta de Recordatorio de pago, o paga de manera automática con AutoPay.
- Puedes llamarnos en cualquier momento al (602) 371-7171 (zona metropolitana de Phoenix) o al (800) 253-9405 (otras áreas) para cancelar tu inscripción en Budget Billing.
- Cuando dejes Budget Billing, tu saldo deudor de liquidación vencerá en su próximo recibo. Si es un monto de crédito, se agregará a recibos futuros.
