Stop your residential service

If you need to stop your service, consider it done. Just click continue below and we'll get everything changed so you can get on to what's next.

Stop service at your residential address

A few things to remember:

Getting started

Account holder - Only the person(s) on the account or someone who has been appointed to act on your behalf may make changes to your service.
Three business days – Please schedule service to stop three business days in advance.
You will need your account number to stop service, found on top of your bill, unless you are registered on aps.com. If you are registered, you can login on the next page.

Things to note

No fees – There is no fee for stopping service.
If you are starting service with a different electric company, they may ask for a Letter of Credit. You can view and print one online.

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