Participation in the APS Cool Rewards program will allow your
thermostat provider to raise your thermostat temperature by up by a few degrees
during Cool Rewards events, which may occur weekdays or weekends, during the
event season, June 1 through September 30. There will never be more than 20
events per event season and each will last up to 2 hours. Prior to an event,
there may be a period of pre-cooling, which will allow your thermostat provider
to lower your thermostat temperature by up a few degrees to help maintain
comfort during the event.
Your thermostat provider will send you an alert prior to an
event so you know when it will be happening and how long it will last. You’ll
be able to opt out of any of the events from your smartphone, computer or
thermostat if it’s not convenient for you.
Participants will receive the enrollment bill credit when
accepted into the program, within one to two billing cycles. Participants who
enroll during the event season (June 1 – September 30) will receive the first
participation bill credit in the current season. Those who enroll after the
event season (October 1 – May 31) will receive the first participation bill
credit during the next event season in June. Thereafter, participants will
receive the participation bill credits annually in June, as long as the program
Have questions? Check
out the FAQ for answers.
APS does not approve or endorse any one device or vendor over
another and is not responsible for the vendors’ services and products. This
program is funded by APS customers and approved by the Arizona Corporation