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what is demand?

Demand is the amount of energy your home uses at any given time.​

For customers on the Saver Choice Plus or Saver Choice Max plans, part of your bill is based on your highest one-hour usage during on-peak hours only. This offers a third way to save on your bills.

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Shift, Stagger & Save​​​​​​​​​​​​​

how plans with a peak hour usage (demand) charge work
​Instead of a 2-part structure that includes a basic service charge and a total usage charge, a service plan with a peak hour usage charge is a 3-part structure that includes the basic service charges, total usage charges and a peak hour usage charge.



Basic Service Charges: fixed account charges

Total Usage Charge: variable, depending
on your energy use, on-peak and off-peak
                                                Peak Hour Usage Charge: separate charge for the highest one hour of on-peak energy used during the billing cycle
2-part Plans:
lite choice
premier choice
premier choice large
saver choice
                                                3-part Plans:
saver choice plus
saver choice max​

how the peak hour usage charge is calculated
​Your peak hour usage is the one hour of the month when your energy used during on-peak hours, Monday - Friday is at its highest.

Let's look at an example of two families — with identical appliances — who have different peak hour usage based on how many major appliances they're using at the same time, for one hour, during on-peak hours, Monday - Friday.

The Lara family, who puts a priority on comfort and
convenience, comes home
from work and during
one on-peak hour:

  • Sets their AC at 75
  • Cooks dinner
  • Starts a few loads of laundry
  • Runs their pool pump
The Smith family, who is more
concerned with saving money,
comes home from work and
during one on-peak hour:

  • Sets their AC at 75
  • Cooks dinner
Then during off-peak hours they:

  • Start a few loads of laundry
  • Run their pool pump
Examples are based on 1,800 sq. ft. homes during a typical summer evening. Kilowatt (kW) numbers are based on typical use during one hour during on-peak hours, Monday-Friday; kW shown is based on a partial running time of the appliances during that hour.
Since the Smith family chose to not run their electric dryer and pool pump during the same hour they were running their AC and oven during an on-peak hour and ran them during off-peak hours instead, their peak hour usage is lower than the Lara family's and their peak hour usage charge will be lower as well.

analyze your energy use

learn how you use energy and to find new ways to save.