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​​​november 2017
​account management made easy
We know you want managing your account to be easy. That’s why you can do business with us anywhere, anytime.
You have several self-service options that provide 24/7 access and allow you to monitor your energy use and save money. You can perform a wide range of functions, such as making a payment or payment arrangement, reporting an outage or signing up for outage, usage or billing alerts. You can even start, move or stop service.
To manage your account, check out:
  • - to receive instant access to My Account and monitor your energy use
  • Automated phone line - for a variety of self-service transactions, call (602) 371-7171 (metro Phoenix) or (800) 253-9405 (other areas)
  • APS mobile app - to stay connected while on the go, download our free mobile app from the App Store or Google Play
Taking advantage of our free tools to manage your account can help you save time and money. It’s just that easy.
Stacy Derstine
VP Customer Service and Chief Customer Officer​