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We all could use a little help now and then. Our limited-income programs offer support when you need it most.
limited income programs

If you’re a limited income customer, you may be eligible to reduce your electric bill through our Energy Support Program (E-3) or Medical Care Equipment Program (E-4). Please note: the Medical Care Equipment Program (E-4) has additional requirements.

Program income guidelines (150% of federal poverty level) Effective July 1, 2016
# of people in home
max monthly income
# of people in home
max monthly income
  • add $520 for each additional household member
  • income is defined as total monthly income (before taxes) for all household members
  • your reduction will vary depending on how much electricity you use each month


potential discount
If you meet the program income guidelines and your application is approved, the discount you receive on your monthly bill will depend on your monthly usage.

amount used​ ​discount
0-400 kwh​
401-800 kwh​
801-1200 kwh​
1201 kwh & above
how to apply
  1. complete and sign the application form and make sure all account holders sign the form
  1. provide proof of income - if you are on public assistance you can include an award letter from one of the three accepted public assistance agencies; otherwise provide documents from the list below showing at least one recent month's income for all adult members of your household

accepted public assistance agencies:
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Nutritional Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)

acceptable income documents (copies must be submitted for ALL people living in the home):
  • one consecutive month's worth of recent pay stubs
  • W-2’s for the past year
  • most recent year’s Federal Tax Form 1040, 1040A or 1040EZ
  • most recent year’s Federal and state income tax returns (if self-employed)
  • supplemental security income (SSI)
  • social security disability income
  • official child support or alimony award letters
  • veterans benefits
  • annuities
  • unemployment

Important: your income documents will not be returned. Do NOT send original documents. All documentation will be handled in a secure and confidential manner and will be destroyed after processing is complete.

  1. mail the application and income documentation to:
  2.     APS Energy Support Program (E-3)
        Suite 438
        340 W. 32nd Street
        Yuma, AZ 85364

please note:
  • Important: if you are printing your application from, please make sure that your printer does not cut off the crosshair and qr code markings at the top and bottom of the page. Your application cannot be processed without this information.
  • applications submitted without copies of income documents and/or signatures of all account holders will be marked 'incomplete' and processing will be delayed or cancelled. Customer will be notified of incomplete applications.
  • application processing takes approximately 30-45 days
  • you must recertify each year and provide income documentation to maintain eligibility (we'll automatically send you the necessary paperwork)
energy discount for medical equipment
how it works
  • to qualify you must meet all of the energy support program (e-3) requirements and submit the E-3 application, in addition:
  • you must also complete the physicians verification application that is part of the Medical Care Preparedness Program
  • account holder must complete, sign and return the application form
  • patient doesn’t need to be customer of record
  • recertify income and re-verify the medical equipment each year to maintain eligibility (we’ll automatically send you the necessary paperwork)
amount used​ ​discount
0-800 kwh​
801-1400 kwh​
1401-2000 kwh​
2001 kwh & above