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If you meet the program income guidelines and your application is
approved, you will receive a discount on your monthly bill to assist with
your energy costs. 
   

                                                   
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energy support program - 25% discount

If you’re a limited income customer, you may be eligible to reduce your electric bill through our Energy Support Program or Medical Care Equipment Program. Please note: the Medical Care Equipment Program has additional requirements.​ 

If you meet the program income guidelines and your application is approved, you will receive a flat 25% discount on your monthly bill to assist with your energy costs.

Program income guidelines (150% ​of federal poverty level) Effective July 1, 2018
# of people in home 
max monthly income​ 
# of people in home​ 
max monthly income​ 
1​ 
$1,517 
$4,757 
2​ 
$2,057 
$5,297 
3​ 
$2,597 
$5,837 
4​ 
$3,137 
10 
$6,377 
5​ 
$3,677 
11 
$6,917 
$4,217 
12 
$7,457 
 ​
  • add $540 for each additional household member 
  • income is defined as total monthly income (before taxes) for all household members

apply online / haga la solicitud en linea 

(new applicants only) / (nuevos solicitantes solamente) 

  

apply by mail / descarga la solicitud 

(new applicants only) / (nuevos solicitantes solamente) 

  
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things to remember when applying
 
  1. complete and sign the application form and make sure all account holders sign the form

  1. provide proof of income - if you are on public assistance you can include an award letter from one of the following accepted public assistance agencies; otherwise provide documents from the accepted income documents list below showing at least one recent month's income for all adult members of your household.
  
accepted public assistance agencies: 
  
  • Supplemental Nutritional Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)

  
accepted income documents (copies must be submitted for ALL people living in the home): 
 
  • one consecutive month's worth of recent pay stubs 
  • W-2’s for the past year 
  • most recent year’s Federal Tax Form 1040, 1040A or 1040EZ 
  • most recent year’s Federal and state income tax returns (if self-employed) 
  • supplemental security income (SSI) 
  • social security disability income 
  • official child support or alimony award letters 
  • veterans benefits 
  • annuities 
  • unemployment 
  • arizona health care cost containment system (AHCCCS) award letters
  
Important: your income documents will not be returned. Do NOT send original documents. All documentation will be handled in a secure and confidential manner and will be destroyed after processing is complete.

  1. mail the application and income documentation to:
  2.     APS Energy Support Program
        Dept. Code: CNDT 1
        2900 S. Diablo Way, Ste. 161
        Tempe, AZ 85282


please note: 
  • scan markings - Important: if you are printing your application from aps.com, please make sure that your printer does not cut off the crosshair and qr code markings at the top and bottom of the page. Your application cannot be processed without this information.
  • include income documents - applications submitted without copies of income documents and/or signatures of all account holders will be marked 'incomplete' and processing will be delayed or cancelled. Customer will be notified of incomplete applications.
  • application processing - please allow approximately 30-45 days
  • recertification - To maintain your eligibility, you must recertify for the program each year. Your annual re-certification application will automatically be mailed out to you in advance of your anniversary date.
  •  
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​​​​Program funded by APS customers and approved by the Arizona Corporation Commission. Customers must have a gross monthly household income at or below 150% of the federal poverty guidelines to qualify for the Energy Support Program. The 25% discount will be deducted from the monthly bill prior to the application of taxes, regulatory assessment, and franchise fees. Customers must reapply for the program each year to maintain their discount. Program is subject to change. Other restrictions may apply.​​
medical care equipment program - 35% discount
If you're a limited income customer, you may be eligible to reduce your electric bill through our Energy Support Program or Medical Care Equipment Program.
 
If you meet the program income guidelines and your application is approved, you will receive a flat 35% discount on your monthly bill to assist with your energy costs.​

how it works
  • to qualify you must meet all of the energy support program requirements and submit the application, in addition:
  • you must also complete the physicians verification application that is part of the Medical Care Preparedness Program
  • account holder must complete, sign and return the application form
  • patient doesn’t need to be customer of record
  • recertify income and re-verify the medical equipment each year to maintain eligibility (we’ll automatically send you the necessary paperwork)
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