july 6, 2016
aps seeks to expand support to limited-income customers
includes $12 million
increase in financial assistance
PHOENIX - In APS’s 2016 rate review proposal, the
company’s commitment to easing the cost of electricity for limited-income
customers is increasing dramatically. APS’s proposal establishes a simple, flat
monthly discount of $34 (up to 80 percent of the customer’s bill) and seeks a
$12 million expansion of current program support, to total $48 million.
“APS offers significant help to people with limited incomes
who sometimes must choose between putting food on the table, paying electric
bills or buying clothes,” said George Dean, President & CEO of the Greater
Phoenix Urban League. “The increased program support they’re proposing would
make a huge difference in the lives of many Arizonans.”
APS also wants to make it easier for eligible customers to
enroll in the limited-income support program.
“Currently about 85,000 customers receive assistance but we
know more people qualify for discounts, and we want to ensure those who meet
the requirements are aware of the help they can get,” said Stacy Derstine, Vice
President of Customer Service and Chief Customer Officer for APS.
In addition to financial assistance for limited-income
customers, APS also provides funding for home weatherization in partnership
with Community Action Programs throughout Arizona. The weatherization program
enables low-income customers to make their homes more energy-efficient. When
homeowners can’t afford minor repairs to their homes, cooling or heating the
home becomes more difficult. APS supports weatherization workshops in rural
areas that teach customers how to seal cracks in walls and windows and make
other minor adjustments that can help them save big on energy bills. In 2015,
APS allocated $2.3 million to help with limited-income weatherization projects
around the state.
“Our weatherization program helps customers improve the
efficiency of their homes at no cost to them,” said Derstine. “We want to
ensure everyone can afford to run their air conditioners in the heat of the
summer and their heaters in the cold of winter.”
For more information on APS’s rate review proposal and rate
plan offerings, visit AZEnergyFuture.com.
APS, Arizona’s largest and
longest-serving electricity utility, serves nearly 1.2 million customers in 11
of the state’s 15 counties. With headquarters in Phoenix, APS is the principal
subsidiary of Pinnacle West Capital Corp.