may 2, 2016
aps prepared for summer; encourages customers to prepare as well
company provides five tips to help customers get ready for the heat
PHOENIX – It’s coming. You can already feel it when you step outside – temperatures are on the rise and the days are getting longer. Summer is near. And, while school-aged kids begin their countdown until summer break, APS is encouraging its adult-aged customers to start preparing for the summer heat.
“We do the hard work to make it easier for our customers to prepare for summer,” said Stacy Derstine, APS Vice President of Customer Service and Chief Customer Officer. “Customers expect their lights to turn on at the flip of a switch – whether it’s 60 degrees outside or 115. We are ready for the summer heat, and there are a few things we want our customers to do as well to ensure they are ready to enjoy a safe and cool summer.”
APS offers the following tips:
- Sign up for notifications – APS has a notification center which can give customers up-to-the-minute information – via text or email – on all things related to outages, usage and billing. These tools help customers manage their energy costs, and notify them in the unlikely event their home experiences a power outage. Customers can sign up for alerts at aps.com/alerts.
- Make sure your AC is in top condition – APS recommends performing an advanced AC tune-up once every six years. In the Phoenix area, the ideal time is between April and October when temperatures are above 75 degrees. Plus, if a customer uses a participating contractor, APS offers a $95 incentive per system. For a list of qualified contractors, visit aps.com/tuneup.
- Save energy and money – Customers can discover their energy savings potential by taking advantage of the energy analyzer on aps.com. To get the most bang for their buck, APS recommends getting a Home Performance with ENERGY STAR checkup – for just $99 (a $400 value) a specially trained contractor can diagnose a home and identify energy saving upgrades. For more energy saving tips, visit aps.com/save. For a predictable monthly bill, APS offers the Equalizer Program – which evens out the highs and lows of a customer’s energy bill so they can pay about the same amount every month (even during the summer). For more information on the Equalizer Program, visit aps.com/equalizer.
- Get ready for monsoon season – Create an emergency supply kit that contains non-perishable food items, water, a first-aid kit, a battery-operated radio, flashlights, extra batteries and any necessary medication. Also, know your APS account number. This information enables customers to report an outage without speaking to a customer associate. During a storm, stay a safe distance from structures and power poles. Always assume that downed power lines are energized and remain a safe distance away (50+ feet). More info? Visit aps.com/safety.
- Prepare for wildfire season – APS crews clear vegetation around wooden utility power poles, minimizing wildfire danger and preventing power loss. Customers can help by pruning bushes and shrubs and removing tall, dry grasses from surrounding property.
APS, Arizona’s largest and longest-serving electricity utility, serves nearly 1.2 million customers in 11 of the state’s 15 counties. With headquarters in Phoenix, APS is the principal subsidiary of Pinnacle West Capital Corp. (NYSE: PNW).