Frequently Asked Questions for Installers of Customer Owned Systems
APS Community Power Project - Flagstaff Pilot

What does it mean to be a participant?
Non-APS owned (aka customer owned or leased) solar systems installed on the Sandvig 4 feeder during the 120-day window will have their solar system production monitored as part of the study portion of the Community Power Project.

What rates are customer owned/leased systems eligible for?
Customer owned/leased systems are not eligible for the Community Power Rate; however, they are eligible for EPR-6.

How do customers qualify to participate in the customer-owned/leased Community Power Project?
The home must be on the Sandvig-4 feeder. Solar system technical design documents must be submitted to APS for review. Systems must meet the technical specifications APS docketed with the ACC on April 14, 2010.

How do we determine if a home is on the Sandvig 4 feeder?
Call the APS Green Team (800) 659-8148 or (602) 371-5553 and provide the street address of the home.

Will customers have access to the solar system production data?
Customers should discuss monitoring options with their installer of choice.

Is APS paying for these systems?
These systems will be either owned or leased by the customer, not APS. Customers may work with their installer of choice to coordinate submitting an incentive reservation to APS. Find information about APS Solar & Renewable Incentives.

Will APS maintain these systems?
APS will not operate or maintain customer owned/leased systems.

Is APS hiring the installers?
Customers can work with the installer of their choice for this portion of the program.

When does the 120 -day window start and end?
The window opens April 15, 2010 and closes August 13, 2010.

What does the 120-day window accommodate?
According to the terms of the Commission decision in this matter, installers can seek out participants in the APS Community Power Project during the 120-day window.

Why did APS file a Notice of Clarification Regarding APS' Issuance of Technical Specifications on April 26th?
APS wanted to clarify that all modules, mounting and inverter equipment that meet the minimum performance, warranty and other listed specifications will be considered for the Community Power Project - Flagstaff Pilot.

How can I get more information?
Contact us at (800) 659-8148 (outside metro-Phoenix)/(602) 371-5553 (metro-Phoenix), Monday - Friday, 7 a.m. - 5:30 p.m. or at communitypower@aps.com (anytime).

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