APS Energy Support Program (E-3) and Medical Care Equipment Program (E-4)

If you are a limited income customer, you may be eligible to reduce your electric bill through the APS Energy Support Program (E-3) or Medical Care Equipment Program (E-4).

• E-3 and E-4 offer up to 40 percent off the cost of electricity for customers who meet certain income guidelines.
  
  
• The reduction varies depending on how much electricity is used each month.
  
  
• E-3 and E-4 are exempt from Power Supply Adjustor (PSA) charges.

To enroll in the Energy Support (E-3) or the Medical Care Equipment Program (E-4):

• The customer must complete an application form. Forms are available:
  
  

  • Online -- Print an application form
  • APS Customer Offices
  • Community Action Program Offices
  • En Español
    
    
• The customer whose name is on the account must fill out, sign, and return the completed application. Processing the application generally takes from 35-45 days.
  
  
• Medical Care Equipment Program (E-4) applicants must also be eligible for our Medical Care Preparedness program and complete our online Medical Care Preparedness Program application. If you have any questions, please contact a Medical Care Program Representative by e-mail or by phone at (602) 371-6884 or (800) 253-9408.

Mail completed applications to:

Arizona Public Service
APS Energy Support Program (E-3)
PO Box 2907
Phoenix AZ 85062-2907

To maintain your eligibility, you must recertify for the program each year. We will automatically send you the necessary paperwork.

For more ways to save money on your electric bill, check our Use Energy Wisely page.

If you need additional help with your electric bill, contact your local Community Action Agency and ask about the Federal Low Income Home Energy Assistance Program (LIHEAP) or the APS Energy Wise Low Income Weatherization Program. 

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More Limited Income Programs