Frequently Asked Questions on Equalizer

How is my Equalizer payment calculated? 
Your energy usage is averaged over the past 9 to 12 months (using bills of at least $50). This becomes your Equalizer payment which is the amount due on your bill. 

Will my Equalizer payment ever change? 
Yes, your averaged Equalizer payment may be adjusted periodically, depending on fluctuations in your energy usage. 

What is the annual settle up for Equalizer accounts? 
Once a year, we settle up your Equalizer account. This means any credit (overpayment) or debit (underpayment) is spread out evenly over the next few months and may decrease or increase your monthly payments. 

Can I skip a payment if I have a credit balance with Equalizer?
No, you cannot skip a payment because it is important to build up your credit balance during low-usage months. It will be needed for higher-usage months when your payment is not enough to cover your actual energy use. 

Will I be charged interest if my bills are more than my Equalizer payment? 
No, interest is not charged when your bills are more than your Equalizer payment and no interest is paid when you have a credit balance.  

Can I become ineligible for Equalizer?
Continued participation in the Equalizer program is dependent on your timely monthly payments. When leaving Equalizer, you will need to pay any debit balance.

Sign up for Equalizer, our convenient level billing program, and smooth out the highs and lows of your electric bill. You’ll receive more consistent bills to make budgeting easier.

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