Steps to Take 
Call Us!

Whenever and wherever a power outage occurs, APS crews are on duty and will immediately work to restore electricity as soon as possible. 

Customers can reach the APS Customer Care Center at (602) 371-7171 in the Phoenix area, or, (800) 253-9405. 

You can report a power outage and get  outage status information by phone. When you call, please be prepared to give your name, address, and phone number. 

We’re available 7-days-a-week, 24-hours-a-day. 

More Steps to Take