|
How do I turn my printed paper bill off, or turn my paper bill back on?
Log into your aps account and choose either 'Turn Paper Billing Off' or 'Turn Paper Billing On.' You will be asked to verify your e-mail address. We may contact the business for follow up on authorized parties. AutoPay customers do not receive a printed billing statement, so they cannot turn their Printed Bills back on.
I want to know when my meter will be read.
The Meter Read Schedule shows the dates when APS will read your meter. Please check the schedule to provide our meter readers with unassisted access to your electric meter during these dates to provide an accurate billing statement.
Or, you can call the meter read info line at (602) 371-3658 for Metro Phoenix, or (928) 336-9818 for Yuma the evening prior to the first read date on your schedule to determine if arrangements for access are necessary.
How do I read my meter?
Reading a meter with dials isn’t too difficult, but everyone can use some practice. Each dial looks like a one hand clock with the numbers 0 through 9 around the outside. The hands, which rotate in alternating directions, point to the read for each dial. If your meter does not have any dials on it, you have a digital only meter. All of the reads are shown in a window on the meter’s face, digital meters which is easier to read. For a kilowatt-hour read, once you have read your meter, subtract this read from a previous read to establish the how many kilowatt hours have been used.
More Frequently Asked Questions
|
