Turn Off Form

Moving and need to shut off your electricity? We're sorry to see you leave, but enjoyed the opportunity to serve you.

After completing the Shut-off Service form, an Associate will contact you and verify your request.

Please allow at least three working days notice (Monday - Friday) to shut off your electricity. 

Requests received on major holidays or weekends will be taken care of during the following week. 

If you have placed a deposit with APS, the deposit plus the interest you have earned, will be applied to your final bill. We will also apply any credit balance you may have on your account. Any refund will be mailed to your forwarding address. 

To shut off your service, we will need unassisted access to your meter.

Request Turn Off Form

Multiple Turn On/Shut Off Order Form (for landlords, property managers, homebuilders)