We may require a security deposit when connecting your service. The deposit will be 2.5 times your business’ estimated maximum monthly billing.
If you paid a deposit, your account will be reviewed after 24 months. You may be eligible for a refund of some (or all) of your deposit. The amount will be based on the financial condition of your business and any past-due payments.
We may require an additional security deposit:
- after one late payment in a 12-month period
- your service is disconnected for non-payment
Deposit is required prior to connecting service.
business deposit options
We accept four forms of security deposits. Non-monetary options require special documents and preparation time. If you’re unable to apply for service far enough in advance to complete the required documents, you may submit a cash deposit that will be refunded when we receive the non-monetary document.