Having your service reconnected after being disconnected for non-payment?
we ask you to pay:
- your total bill
- a new deposit of two times the average bill
- a reconnection charge
We’ll restore service the next business day after receiving your full payment and deposit (if applicable).
We charge a $15 (plus taxes) collection fee if our representative visits your business to:
- accept a past-due payment
- notify you of pending service disconnection for non-payment
If you don’t pay a past-due bill and we must turn off your service, we charge a service fee to reconnect service.
We’ll restore service the next business day after receiving your full payment, a deposit (if applicable) and a reconnection charge.
$15 fee applies to each returned check
redeem check with cash, cashier’s check or money order
two or more returned checks within 12 months requires payment by cash, money order or cashier’s check for 12 months
Call us at 602-371-6767 (Phoenix area) or 800-253-9407 (outside Phoenix).